Santhosh Raghav, PMP
Technical Delivery Manager
Hyderabad,TG
Summary
PMP Certified Technical Delivery Manager with 18+ years of experience in Manufacturing, Banking and Finance Domain. Adept at planning and double-checking orders with extensive knowledge of work being performed and budgeting without sacrificing quality. Committed to day-to-day efficiency and supervising workers.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
8
8
Certificates
3
3
Languages
Work History
Manager Consulting Delivery (Sr. Delivery Manager)
CGI Information Systems & Management Consultants
Hyderabad, TG
05.2020 - Current
- Successfully Delivered Maintenance & Emergency Releases of Trade360, 10.3 & 10.4 Releases to multiple client bank delivering close to 500 Plus client prioritised bug fixes in a span of 2-3 Months.
- Delivered Performance Testing and performance tuning of Trade360 Release 10.5 & 10.6. Currently we are preparing the performance testing for upcoming 10.7 Release.
- Responsible for Delivery of Architectural Improvements and security Vulnerabilities arising out of Periodic security scans for each releases starting release 10.6 onwards.
Associate Consultant (Delivery Manager)
CGI Information Systems and Management Consultants Pvt. Ltd.
Hyderabad, TG
03.2019 - 04.2020
- Successfully delivered multiple maintenance and emergency releases of Java Version of Trade360 to multiple client banks to ensure successfully transitioned from PB to Spring framework Based Java Version of Trade360 i.e. JTPS (Java Trade Processing System) Java Version of Trade360.
- When I took charge of this project, % usage of transformation of PB to Java Version of Trade360 was 47% in June 2019 and by April 2020 % usage of transformation increased to 97.8%
- This was one of critical project across CGI which was RED engagement. Organised collaborative efforts from high performing cross functional team to deliver quality Have Version of Trade360 to client banks. we turned this project from Red to Green engagement in 9 - 10 Months.
- Delivered Successful multiple emergency releases and hot fixes to client bank on 10.2 Release (which was 1st Release after Trade360 was completely transformed from PB to Spring framework based Java Version).
Consultant Oracle/Java
Microcom Solutions Pvt. Ltd.
Hyderabad, TG
04.2018 - 02.2019
- Individual contributor role involving expertise on oracle middleware products and java.
- Investigate and Provide with alternatives to solve bug in oracle products (Universal Work Queue) used in contact center.
- Recommended Alternative solution to client to build a bridge between In-Contact Cloud Application (CTI Client) and Oracle e-Business Suite to resolve bug.
Project Manager - ERP Integrations
Wonder Global (India) Technology Center Private Limited
Hyderabad, TG
12.2013 - 03.2018
- Managed several integrations between Oracle e-Business Suite and various down stream ( Third party / legacy ) system.
- The major technology stack behind these integrations are Oracle SOA Suite (11g / 12c) and Oracle Service Bus (11g / 12c).
- Major Accomplishment includes integration between Oracle e-Business Suite and IQMS and Oracle eBusiness Suite and Manhanttan WMS System.
Project Manager - IVR Solutions
GE India Exports Pvt. Ltd.
Hyderabad, TG
07.2011 - 11.2013
- My responsibilities were to manage projects to build new IVR capabilities and operations of existing IVR capabilities.
- The Timeframe for getting the new IVR Capability "AttendanceIVR" up and running in pilot was very aggressive yet i managed to get it up and running on time. My technical and project management skills were applauded.
System Analyst / Project Leader - Global Projects Team
GE India Exports Pvt. Ltd.
Hyderabad, TG
06.2009 - 06.2011
- My Responsibilities were to Define Scope, Design, Build, Test, verify and Close Project i.e Ensure all agreed upon requirements are verified and signed off by relevant stakeholders and rollout to production.
- Managed a small enhancement project which involved bug fix and batch process migration for e-Supplier Billback System. The constant changes throughout the project resulted in revised schedule multiple times. The stakeholder involvement in testing and verification stage really helped the project delivery on the last agreed scope & schedule and as per stakeholder expectation.
- My project management skills were applauded on managing projects "Health Choice Tips" and "PQi2 Database Migration".
Sr. Programmer - Global Project Team
GE India Exports Pvt. Ltd.
Hyderabad, TG
06.2006 - 05.2009
- As a Senior Developer, managed development of assigned module and assisted junior developers in their delivery of tasks as well. Team approached me as a goto person for any technical issues or troubleshooting during the development of Industrial e-Catalog Project.
- Major Achievements are Project Billing System and Industrial e-Catalog Projects, Received applause for my role in these two critical projects.
- Achievements on the projects and my ability to lead the team earned me promotion to Project Lead / System Analyst.
Education
Chemical Engineering
M. S. Ramaiah Institute of Technology
Bengaluru, KA 10.1995 - 03.2000
Skills
Managerial: Leadership, Negotiation, Conflict Mediation, Requirements Gathering, Stakeholder Identification, Scheduling, Operational Development, and Team Motivation
Project Management: Agile Methodologies (Scrum), Water Fall Methodology, Global Delivery Model
Technical: Java, Spring Boot, Hibernate, SQL Databases ( MySQL, Oracle, SQL Server), Java Script and VXML, Pro*C, Oracle SOA Suite (11g & 12c), Oracle Service Bus (11g & 12c), Oracle BAM (Business Activity Monitoring) 11g
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Certification
CSM - Certified Scrum Master Issued by Scrum Alliance