Santhosh Singirikonda
IT Professional
HYDERABAD
Summary
A result oriented Project/ Program Manager with proven leadership skills and 6+ years of experience in a highly competitive technology outsourcing space. Over all 12 years experience with strong track record of leading and managing multi-million dollar global programs across North America, Middle-East and Europe. Seasoned Client Partner with experience managing high performance teams and developing strategic solutions addressing client challenges. This is supported by sound solution development and client engagement in sales process.
Overview
12
12
years of professional experience
Work History
Service Delivery Manager
Capgemini
HYDERABAD
05.2019 - Current
- Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
- Maintained proper staffing levels to guarantee timely and accurate deliveries.
- Advised clients on methods, technologies, process improvements and training that would increase overall business potential.
- Met with business leaders to better understand IT issues that negatively impacted businesses.
- Maintained in-depth knowledge of local-area service market, applying data on competition and service areas to enhancing commercial outreach efforts.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Served as primary interface for onboarding new personnel, providing educational resources on service delivery policies and establishing scheduling calendars.
Professional 1 Software Engineer
DXC.Technology
HYDERABAD
12.2015 - 03.2019
System Engineer
Tata Consultancy Services
HYDERABAD
08.2011 - 12.2015
Education
Master of Business Administration - IT
JNTU University
Skills
Skillsundefined
Timeline
Service Delivery Manager
Capgemini
05.2019 - Current
Professional 1 Software Engineer
DXC.Technology
12.2015 - 03.2019
System Engineer
Tata Consultancy Services
08.2011 - 12.2015
Master of Business Administration - IT
JNTU University
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