Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Santhosh S. K

Udumalpet

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
years of professional experience

Work History

Documentation Executive

SANTHOSH
UDUMALPET
04.2023 - Current
  • Reviewed, sorted and scanned documents into digital format.
  • Verified accuracy of data entry and ensured that all required fields were completed properly.
  • Maintained a secure filing system for confidential information.
  • Filed paperwork both electronically and physically in an organized manner per company standards.
  • Retrieved archived documents from off-site storage facility upon request.
  • Identified errors and suggested appropriate edits.

Associate CS Internet

SANTHOSH
Chennai
09.2022 - 03.2023
  • Provided technical support to customers regarding internet-related issues.
  • Managed website content to ensure accuracy and relevance of product information.
  • Assisted with the development of e-commerce platforms for a variety of products.
  • Responded promptly to customer inquiries via phone or email in a professional manner.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Canceled orders based on customer requests or inventory or delivery problems.
  • Delivered e-mail confirmation of completed transactions and shipment.

Education

Bachelor of Arts - Information Technology

NEHRU ARTS AND SCIENCE COLLEGE
COIMBATORE
09-2022

Skills

  • Online Marketing
  • Customer database management
  • Problem-solving aptitude
  • Team building
  • Written Communication
  • Self Motivation
  • Multitasking
  • Content Creation
  • Problem-solving abilities
  • Team Collaboration

Affiliations

  • Leadership
  • Problem solving
  • Teamwork
  • Photography
  • Travel

Languages

Tamil
First Language
English
Beginner (A1)
A1

References

References available upon request.

Timeline

Documentation Executive

SANTHOSH
04.2023 - Current

Associate CS Internet

SANTHOSH
09.2022 - 03.2023

Bachelor of Arts - Information Technology

NEHRU ARTS AND SCIENCE COLLEGE

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