SPORTS
SANTOSH IYER
Associate Product Manager
Mumbai,MH
Summary
Innovative and proactive Associate Product Manager offering 3+ years of experience converting sales leads and effectively managing multiple territories. Highly skilled in forecasting, project management and strategic planning with exceptional e-learning expertise and top-notch communication abilities. Proficient in monitoring trends and capitalizing on emerging opportunities.
Overview
5
5
Languages
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Associate Product Manager
Enthralltech Pvt Ltd.
Mumbai, Maharashtra
12.2019 - Current
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Requirement Gathering, Documenting the requirements, Preparations of Prototypes and wire frames.
- Directed planning, budgeting, vendor selection and quality assurance efforts.
- Prepared Documents like- BRD, SRS, Customization Documents, CRs, Project Implementation Plan.
- Problem Solving Skills- Understanding the requirement and solving the requirement with minimal efforts.
- Organized and updated strategies for managing crisis events to modernize and enhance approaches.
- Offered expertise to business continuity planners to guide, support and lead strategy development.
- Revamped plans to enhance company's capability of maintaining and recovering critical business functions.
- Developed and executed plans to monitor standard process adherence.
- Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans.
- Product Demo and Training Sessions to New Stakeholders and providing proper inputs for the requirements.
- Data Migration of products with fixed timelines.
- Troubleshooting on issues Understanding of Client requirement and documenting them.
- Consulted with product development teams to enhance products based on customer data.
Senior Implementation Engineer
Enthralltech Pvt Ltd.
Mumbai
06.2018 - 11.2019
- Coordinated with project management staff on database development timelines and project scope.
- Collaborated on all stages of systems development lifecycle, from requirement gathering to production releases.
- Delivered and maintained scalable system architecture to support high-availability Internet site with various internal applications.
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Integrated live, virtual and constructive programs into cohesive product.
- Interfaced between high-value customers and junior developers, encouraging use of client feedback in software updates.
Intern
Shipler
Mumbai
11.2016 - 04.2017
- Working directly with product owners to understand their feedback on customer satisfaction items.
- Developing content for the web pages of the company website.
- Developing presentations and conduct stand up meetings.
- Conducting requirements training sessions and developing best practices for product delivery.
Education
Bachelor of Science - B.Tech CSE
08.2013 -
- Graduated with 8.97 GPA
Skills
Research and trend analysis
Documentation like (BRD,SRS, CRs)
Strategic planningProject ImplementationWorkflow coordinationResearch and trend analysis
Business planning
Product development
Business Development
Client communication
Time Management
Accomplishments
- High Level Client Satisfaction.
- Documented and resolved issues which led to results.
- Successfully Managing all the clients base in Mumbai.
- Successful implementation of more than 20 Projects.
- Collaborated with team in the development of LMS Implementation.
Felicitated with Best Employee of the Year. ( 2018 & 2019)
Additional Information
Certification on Business Analyst
Business Analyst (04/2017 – 09/2017) Advanced Certified Business Analyst from Business Analyst Training Institute
Certification on Becoming an Product Manager
Product Management (05/2020- 09/2020) on Udemy.
Interests
READING BOOKS
Timeline
Associate Product Manager - Enthralltech Pvt Ltd.
12.2019 - Current
Senior Implementation Engineer - Enthralltech Pvt Ltd.
06.2018 - 11.2019
Intern - Shipler
11.2016 - 04.2017
PRIST UNIVERSITY - Bachelor of Science, B.Tech CSE
08.2013 -