SANTOSH MASURKAR
Mumbai
Summary
Profile To obtain a position where I can maximize my 10 years of multilayer management skills, data analysis and sales abilities to achieve company goals, A dynamic team leader and operation manager able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives. I have experience in all aspects of staffing including hiring, payroll, training & development. Specialties in relationship management, new business development, negotiation, clinical & service excellence, process & performance improvement, corporate strategy, sales and operations management.
Overview
11
11
years of professional experience
Work History
Strategic Alliance Manager
EARLYSALARY SERVICES PVT LTD
07.2022 - Current
- Acquisition of new merchants & growing business from existing merchants.
- Implementing marketing sales strategies.
- Training new merchants.
- Connecting with key persons in account.
- Coordinating with marketing team of merchants.
- Coordination with credit & risk team.
- Developing relationships with merchants.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Merchant risk analysis.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Cluster Manager
TRN MEDICAL SERVICES
10.2019 - 06.2022
- Leading retail & corporate sales team
- Corporate and hospital Tie-up
- Prepare monthly sales targets, budgets & analyses
- Handling Radiology & Pathology Team
- Growth & pricing strategies
- Implementing new policies, driving new processes & sales strategies
- End-to-end P&L and business responsibility of multiple centers
- Covid-19 Management
- Managing multiple and currently running projects.
Unit Head
WELLSPRING HEALTHCARE PVT LTD
01.2018 - 09.2019
- Leading the retail sales & service effort for the centre
- Delivering monthly centre targets in coordination with the team
- Building & mentoring a team of high-quality sales professionals
- Leading the team on customer engagement & retention
- Ensure the highest standard of customer service
- Handling centre operation.
Assistant Manager
MATRIX CELLULAR INTERNATIONAL SERVICES LTD
12.2016 - 12.2017
- Handling team of five BDE
- Promoting business
- Placing monthly and weekly target
- Achieving monthly target
- Acquiring new business
- Upselling VAS products (Foreign currency, Insurance )
Store Manager
BHARTI AIRTEL LIMITED
02.2016 - 11.2016
- Handled and resolve customer complaints
- Handling a team of 7 members
- Achieving recharge, postpaid, prepaid & VAS targets for the respective store
- Handle floor and escalation regarding SALES
- Training new executives on how to achieve target
- Placing monthly and weekly targets
- Prepare daily sales and closing reports and send it to HO via email and message
- Maintaining stock & consumables.
Sales Manager
VODAFONE INDIA LIMITED
01.2013 - 02.2016
- Managing client walk-ins of more than three Hundred
- Upselling Vodafone products
- Answered customer’s inquiries using the standard guidelines
- Analyzed the sales targets and met it under a predetermined deadline
- Corporate sales acquisition
- (COCP & COIP, small & large enterprise accounts) Acquiring new clients
- Handling documentation process
- Answered customer questions, approved transactions, and resolved customer service satisfaction
- Handling a team of 23 members
- Handle floor and escalation regarding SALES
Education
MBA - Healthcare and Hospital Management
D.Y.PATIL University
MumbaiBMS -
2012
H.S.C - undefined
2009
S.S.C - undefined
2007
Skills
- Business Development
- Risk Evaluation
- Partnership Marketing
- Virtual Training
- Loan Processing
- Strategic Planning
- Strategic Alliance
Timeline
Strategic Alliance Manager
EARLYSALARY SERVICES PVT LTD
07.2022 - Current
Cluster Manager
TRN MEDICAL SERVICES
10.2019 - 06.2022
Unit Head
WELLSPRING HEALTHCARE PVT LTD
01.2018 - 09.2019
Assistant Manager
MATRIX CELLULAR INTERNATIONAL SERVICES LTD
12.2016 - 12.2017
Store Manager
BHARTI AIRTEL LIMITED
02.2016 - 11.2016
Sales Manager
VODAFONE INDIA LIMITED
01.2013 - 02.2016
MBA - Healthcare and Hospital Management
D.Y.PATIL University
BMS -
H.S.C - undefined
S.S.C - undefined
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