Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Hobbies
Timeline
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Santosini Acharya

Santosini Acharya

Lifestyle Orchid Apartments, Bhubaneswar

Summary

Seasoned relationship manager with a proven track record of consistently surpassing expectations and targets at RBL BANK LTD. Demonstrating expertise in financial banking solutions, showcasing exceptional leadership skills in driving administration and sales efforts. Proficient in overseeing financial transactions and fostering employee relations, successfully enhancing customer support, leading to significant profitability and compliance achievements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

RELATIONSHIP MANAGER (Sales)

RBL BANK LTD
02.2024 - Current
  • Handling all the operational activities, Dealing with branch internal activities like all transactions and cash remittances from other banks
  • Responsible for day to day running as well as sales of the bank, while at the same time creating a professional, helpful and friendly environment for staff to work with
  • Responsible for compliance and process check
  • Handling asset (Life Insurance, Health Insurance, General Insurance,home loan, car loan, personal loan, gold loan etc)
  • Handling branch audits internal and external and giving compliance
  • Creating awareness for digital banking and helping customers in transacting online
  • Providing customer service and cross selling them like saving account, current account, loan against gold and third party products as life insurance and mutual funds
  • Strategizing the long term & short term business directions to ensure maximum profitability in line with organizational objectives
  • Driving sales strategies for attainment of periodical top line and bottom line targets to optimize revenue


Manager

Youth for Voluntary Work (NGO)
03.2022 - 12.2023
  • Managing day to day operations of the unit
  • Managing Funds
  • Salary Processsing

Coordinator

DDU GKY SCHEME Govt of Odisha
02.2021 - 03.2022

Working at DDU GKY SCHEME, Govt of Odisha as a Mobilization Executive.

Branch Development Officer

HDFC Bank
04.2018 - 09.2019
  • Providing Customer Service and handling Life Insurance, General Insurance, Health Insurance, Home Loans, Car Loans etc...
  • Strategizing Business growth
  • Providing Customer services and cross selling with Savings accounts, Current Accounts, Loans, FD, RD etc

Education

MBA - Business Administrator(MBA) HR AND MARKETING

Swami Vivekananda Subharti, University
New Delhi
01-2024

Graduation - Political Science

Saheed Bhagat Singh College, Berhampur University
Berhampur
06-2015

CLASS X11 - Arts

Tara Tarini College -CHSE, ODISHA
Purusottampur, Berhampur
04-2009

Matriculation -

R.T Bidyapith - BSE, ODISH
Pratapur, Odihsa
04-2007

Skills

  • Performance reporting
  • Incidents management
  • Performance monitoring
  • Business administration
  • Staff management
  • Employee motivation
  • Client relationships
  • Team building/leadership
  • Banking software proficiency
  • Financial planning

Certification

  • PGDCA Course
  • 1 Year Beautician Course from VLCC Bhubaneswar, Odihsa
  • IRDA Certificate


Languages

English
Hindi
Odia

Personal Information

  • Father's Name: Ganesh Acharya
  • Mother's Name : Pushpanjali Acharya
  • Date of Birth: 22/10/92
  • Nationality: Indian
  • Marital Status: Married

Hobbies

  • Listening Music
  • Dancing
  • Cooking
  • Traveling

Timeline

RELATIONSHIP MANAGER (Sales)

RBL BANK LTD
02.2024 - Current

Manager

Youth for Voluntary Work (NGO)
03.2022 - 12.2023

Coordinator

DDU GKY SCHEME Govt of Odisha
02.2021 - 03.2022

Branch Development Officer

HDFC Bank
04.2018 - 09.2019

MBA - Business Administrator(MBA) HR AND MARKETING

Swami Vivekananda Subharti, University

Graduation - Political Science

Saheed Bhagat Singh College, Berhampur University

CLASS X11 - Arts

Tara Tarini College -CHSE, ODISHA

Matriculation -

R.T Bidyapith - BSE, ODISH
Santosini Acharya