Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Santu Shaw

Kolkata

Summary

Dynamic Asst.Branch Manager at Manappuram Finance Limited with a proven track record in enhancing operational efficiency and ensuring financial compliance. Expert in staff supervision and customer service strategies, fostering strong client relationships. Adept at problem-solving and team collaboration, driving significant improvements in client satisfaction and branch performance.

Skilled professional inspired and motivated to help customers build financial independence.

Overview

4
4
years of professional experience
16
16
years of post-secondary education

Work History

Asst.Branch Manager

Manappuram finance limited
Kolkata
09.2021 - 09.2025
  • Managed daily branch operations and ensured compliance with financial regulations.
  • Supervised staff, providing training and support to enhance performance.
  • Implemented customer service strategies to improve client satisfaction.

Junior Assistant Manager

Manappuram finance limited
Kolkata
09.2021 - 03.2023

Education

Bachelor of Commerce - Finance

SIR GURU DAS COLLEGE
Kolkata , India
07.2016 - 06.2020

Bachelor of Commerce - Commerce

DUM DUM AIRPORT SCHOOL
Kolkata
07.2014 - 03.2016

Primary School

Vidya Vikash High School
Kolkata, India
06.2003 - 03.2014

Skills

  • Branch operations
  • Financial compliance
  • Staff supervision
  • Customer service strategies
  • Client relationship management
  • Operational efficiency
  • Process improvement
  • Staffing optimization
  • Problem solving
  • Team collaboration
  • Effective communication
  • Loans
  • Excellent communication skills

Languages

English
First Language
Hindi
Beginner (A1)
A1
Bengali
Beginner (A1)
A1

Timeline

Asst.Branch Manager

Manappuram finance limited
09.2021 - 09.2025

Junior Assistant Manager

Manappuram finance limited
09.2021 - 03.2023

Bachelor of Commerce - Finance

SIR GURU DAS COLLEGE
07.2016 - 06.2020

Bachelor of Commerce - Commerce

DUM DUM AIRPORT SCHOOL
07.2014 - 03.2016

Primary School

Vidya Vikash High School
06.2003 - 03.2014

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Santu Shaw