SAPNA ADVANI
Mumbai
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.Expertise in utilizing interpersonal, time management, problem-solving & organizational skills.High affinity towards technology ,relationship management & reporting meaningful data stories.Expert in cultivating positivity among people.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
PROGRAM MANAGER
Katalyst India
08.2019 - 11.2020
- Digitization into all areas of operations within organization hence resulting in better visibility of organization to stakeholder
- Counseling students - provided Personal & Career Guidance
- Managed 100+ Engineering students,corporate mentors and 10 + corporate and college partners
- MIS Reporting monthly
- Provided Business insights on customer journey and identify opportunities to improve conversions and business Revenue.Aided to achieve 70% sales
- Created better relationships and meaningful stakeholder experience by simplifying collaboration between different parties
- Ensured Quality to enhance stakeholder's engagement by implementing strategic, systematic, and creative methodologies
- Managed and supervised weekly program operations, complying with rules and regulations
- Identified program obstacles and communicated possible impacts to team
- Relationship Management with students, mentors & stakeholders
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions timely
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence(Laptop Distribution PAN India)
IT Analyst
Tata Consultancy Services Ltd.
11.2007 - 06.2013
- Worked on multiple projects with multiple clients like Nortel,AC Nielsen,TCS Ultimatix Payroll
- Developed automated Payroll Front End for all Payroll activities using Oracle Apps
- Worked on Versatile Service Engine (VSE) which is consolidated multi- media network convergence platform for wireless, wire line and Converged Networks
- Assessed business requirements to create focused solutions
- Enhanced interfaces to promote better functionality for users
- Researched and adopted new technologies to add value to existing offerings
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions and implementing CR
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements
Education
B.E in Computer Science - Computer Engineering Technology
Sant Longowal Institute Of Engineering&Technology
Sangrur,Punjab06.2007
Diploma - Computer Application
Sant Longowal Institute Of Engineering&Technology
Sangrur,Punjab06.2004
High School Diploma -
Dayand Model School
Jalandhar,Punjab03.2002
Skills
- Relationship Management
- Scheduling & Prioritization
- Problem-Solving
- Project Management
- Leadership
- Adaptability
- Proactive
- Energetic
- Stakeholder Communications
- Technology Enthusiast
- Solution Oriented Mindset
- Positive
- Work Planning and Prioritization
- Interpersonal Skills
Accomplishments
- Collaborated with team 80 engineering students in the development of Self Awareness & cultivating positive mindset
- Organized Technofest in 2020 in Xaviers College Of Engineering,Mahim in collaboration with IT company's like BirlaSoft,Accenture,TCS,Infosys,Persistent,etc
- Have coached engineering students,Primary students & home makers,working professional to have a peaceful life with stressful lifestyles
- Completed Life Coach Training coach by Paul
- Completed Personal “Development & Transformation course” by Manos Flippo
- Attended workshop on “Achieving Five Mega Goals” by Bob Proctor
- Completed NLP course by YSR
Certification
- Certified Life coach from Academy of Modern Applied Phycology
- Certified Self Mastery by Mindcoach Jyoti Mehta
- Certified "Passion to Paycheque” Social Media course by CurlyTales
- Pursuing “Agile Scrum Project Management” certification
Languages
English
Hindi
Punjabi
Timeline
PROGRAM MANAGER
Katalyst India
08.2019 - 11.2020
IT Analyst
Tata Consultancy Services Ltd.
11.2007 - 06.2013
B.E in Computer Science - Computer Engineering Technology
Sant Longowal Institute Of Engineering&Technology
Diploma - Computer Application
Sant Longowal Institute Of Engineering&Technology
High School Diploma -
Dayand Model School
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