Summary
Overview
Work History
Education
Skills
Additional Information
Personal Dossier
Timeline
Generic

SAPNA CHOUDHARY

Insurance Operations Associate
Ghaziabad

Summary

To build a career with high growth prospects by integrating all my capabilities and exploiting opportunities offered.

Overview

1
1
year of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Business Process Delivery Associate

With Accenture India Pvt. Ltd
Gurugram
10.2022 - Current
  • Working on Life Insurance and Annuities- Money In
  • DISTRIBUTIONS:
  • Working on multiple plans like
  • Working on Rollover/ Transfer account
  • Process Mutual Fund and Annuities distribution to the clients
  • Maintained 100% quality within the whole processing
  • Daily maintain the queue till end of the day
  • Work flow and SOP created and submitted for the review.
  • Followed corporate procedures to maintain company and customer data confidentiality.

Sr. Executive

EXL Service.com (I) Private Limited
Noida
07.2022 - 09.2022
  • Worked in property, casualty and insurance - US Process
  • Worked in different LOB'S (Payment Management, Flat Cancellation and Endorsement)
  • To provide job related training to newly joined employees
  • Trained on Excel and Data analysis work
  • To assign all types of tasks to team member on daily basis
  • To check quality and provide floor support when and where required
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Clarified roles, responsibilities and expectations of staff.

Education

MBA - Human Resources Management

SHIATS
Allahabad
06.2015 - 12.2017

Bachelor of Commerce - Commerce

Delhi University
Delhi
06.2011 - 05.2014

Intermediate - Commerce

CBSE Board
Ghaziabad
04.2008 - 03.2009

Matriculation -

CBSE Board
Ghaziabad
04.2006 - 03.2007

Skills

COMPUTER SKILLSundefined

Additional Information

Key Achievements:

  • Won Rock star Buddy of the quarter award.
  • Star performer pf the month and quarter several times.
  • Appreciation from the client for successfully implementation of the AIM ideas, Quality and Queue Management.

Personal Dossier

Spouse Name  : Ravi Choudhary

Date of Birth   :  24 Jan 1991

Marital Status : Married

Address           : KA 322, R4/02, Kunal Residency, Sector 12, Pratap Vihar, Ghaziabad.

Timeline

Business Process Delivery Associate

With Accenture India Pvt. Ltd
10.2022 - Current

Sr. Executive

EXL Service.com (I) Private Limited
07.2022 - 09.2022

MBA - Human Resources Management

SHIATS
06.2015 - 12.2017

Bachelor of Commerce - Commerce

Delhi University
06.2011 - 05.2014

Intermediate - Commerce

CBSE Board
04.2008 - 03.2009

Matriculation -

CBSE Board
04.2006 - 03.2007

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SAPNA CHOUDHARYInsurance Operations Associate