Microsoft office suite
People manager with 9+ years of experience in leading customer delight, operations, and client servicing teams. Demonstrated success in team management, recruitment, employee onboarding, grievance redressal, and performance appraisals. Proven ability to meet SLAs, ensure quality control, and mentor high-performing teams. Strong focus on user experience, operational efficiency, and stakeholder satisfaction.
• Advanced Human Resource Management – Internshala (2025)
• People Management with Impact – IIMBx (2025)
• Human Resource Management – Internshala (2022)
• Human Resources: Payroll – LinkedIn (2022)
• Leading with Empathy – LinkedIn (2022)
• Communicating about Culturally Sensitive Issues – LinkedIn (2022)
• Transitioning from Manager to Leader – LinkedIn (2022)
• Foundations of Performance Management – LinkedIn (2022)
• Understanding HR Systems – LinkedIn (2022)
Microsoft office suite
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