ISTQB certified
Saptaparni Biswas
Lead Quality Analysis
Kolkata
Summary
Qualified QA Lead with strong background in quality analysis and leadership. Led successful projects ensuring high standards and process improvements.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Noted for hard work, diligence and communication abilities.
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Quality Analyst Lead
Ernst And Young GDS
11.2021 - Current
- Led a team of Quality Analysts, fostering a collaborative environment that encouraged continuous improvement and skill development.
- Developed and maintained comprehensive documentation for test plans, cases, and scripts, ensuring consistency across the team.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Trained end-users on system functionality post-implementation, ensuring seamless adoption of new features or changes to existing applications.
- Participated in design reviews to provide input on potential quality concerns early in the development lifecycle.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Completed in-depth Accessibility testing majorly on A and AA. Partially on AAA
- Established a strong reputation for delivering high-quality products in a timely manner, resulting in increased client trust and repeat business.
- Actively participate in daily Scrum calls with the stakeholders and Onshore teams to discuss and update the progress in the project and highlight risk.
- Spearheaded process improvement initiatives, streamlining workflows and enhancing overall efficiency within the department.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Kept scripts and test cases updated with current requirements.
- Established effective communication channels for reporting defects, resulting in faster resolution times and increased customer satisfaction.
- Collaborated with cross-functional teams to identify risks and provide recommendations for mitigation strategies.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
QA Test Analyst
Capgemini
08.2019 - 11.2021
- Involved in drafting test cases, test scenarios, Defect logging, SIT, Regression Testing, Smoke Testing.
- Key challenge was the bulk testing which was to be done across parallel work streams of CR and MVP
- Reduced defect leakage rate by implementing rigorous regression testing strategies during multiple project phases.
- Detected critical errors through thorough manual testing, leading to timely resolution before product release.
- Supported rapid product development cycles with agile methodologies, ensuring consistent delivery of high-quality software releases.
- Key challenge was to gather and understand the existing business how the multiple legacy systems worked and capture the New requirements from Product owners within a very short timeframe.
- Document detailed functional requirement specifications and ensure proper coverage of the business requirements.
- Coordinating between Product owners, Development and QA Team for a smooth delivery.
Associate Quality Analyst
Accenture Solutions Private
01.2016 - 08.2019
- Delivered consistent high-quality results by adhering to established QA processes and methodologies.
- Enabled swift issue resolutions through effective collaboration with developers using bug-tracking tools like JIRA.
- Optimized test coverage by strategically prioritizing high-risk areas based on past defect patterns, industry trends, and customer feedback.
Education
Bachelor degree - Information Technology
WBUT
Skills
ISTQB Foundation Level
Traceability Matrix
Pega Testing
API Testing
Functional Testing
System Testing
GUI Testing
Smoke Testing
Sanity Testing
DB Testing
Regression Testing
Waterfall
Agile
Jira
Confluence
HP ALM (Quality Center)
Project Management
QA Best Practices
SQA Testing Methodologies
Burndown Metrics
Customer satisfaction
ISO standards
Requirements analysis
Requirements gathering
Problem-solving
Time management
Defect tracking and reporting
Accessibility testing using JAWS and NVDA
Integration Testing
Monkey Testing
Certification
PCSA 8.6 certified
Domain Knowledge
- PEGA Features: NBA, CDH, CS.
- Gathered and understood existing business processes and captured new requirements from product owners within a short timeframe.
- Documented detailed functional requirement specifications ensuring proper coverage of business requirements.
- Provided daily updates to client manager and product demos to stakeholders after sprint completion.
- Coordinated between product owners, development, and QA team for smooth delivery.
- Supervised and mentored teammates, ensuring end-to-end delivery of testing, preparing test plans, test summary reports, bug reports, status reports, highlighting risks, and mitigation plans.
- Conducted test preparation and execution, including API testing of SOAP UI scripts and database table validation.
Software
Timeline
Quality Analyst Lead
Ernst And Young GDS
11.2021 - Current
QA Test Analyst
Capgemini
08.2019 - 11.2021
Associate Quality Analyst
Accenture Solutions Private
01.2016 - 08.2019
Bachelor degree - Information Technology
WBUT