Saptarshi Raha
Mumbai
Summary
Dynamic Sr Executive with extensive experience at Swiggy, excelling in warehouse management and logistics operations. Proven track record in cost optimization and process improvement, leading large teams to enhance productivity. Skilled in SAP SD and team leadership, driving strategic initiatives that elevate operational efficiency and quality assurance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr Executive
Swiggy
04.2025 - Current
- Warehouse process knowledge (Inbound, outbound, Inventory management, reverse logistics)
- Drive productivity and improve cost efficiency
- Managed staffing levels to optimize operational efficiency.
- Implemented on-site processes that improved quality and streamlined operations.
- Coordination with multiple stakeholders for driving overall operations
- Planning & managing reverse logistics
- Planned and identified root causes of inventory deviations through cause-and-effect analysis to enhance accuracy.
- Oversaw first-expired-first-out and first-in-first-out inventory practices.
- Interviewing potential staff, conducting appraisals and performance reviews
Sr Executive
Reliance Retail
10.2022 - 04.2025
- Managed end-to-end warehouse operations including inbound, outbound, inventory, and vendor management per SOP
- Implemented and maintained SLAs and SOPs while overseeing workflow and daily warehouse operations
- Undertake cost optimization and process improvement initiatives at the warehouse level
- Manage a large operations team, including both off roll and on roll human resources, and deal with employee issues
- Interviewing potential staff, conducting appraisals and performance reviews
- Monitored and guided team to enhance capabilities and operational efficiencies
- Maintain different performance metrics at warehouse level and present timely reporting on a daily, weekly and monthly basis
- Providing leadership and guidance to team members to foster a culture of collaboration, innovation, and continuous improvement
- Representing the company at industry events, conferences, and other public forums
- Leading and managing change initiatives to improve organizational effectiveness and efficiency
- Developing and implementing policies and procedures to ensure compliance with legal and regulatory requirements
- Developing and implementing strategic plans and initiatives to achieve company goals
Executive
Air India
02.2018 - 09.2022
- Managed end-to-end cargo operations for domestic and international air transport, adhering to IATA and ICAO guidelines to ensure compliance and safety.
- Maintained SLAs and SOPs with freight carrier vendors, including Fly Emirates Cargo, Air India Cargo, Qatar Cargo, Singapore Cargo, and Thai Cargo, to ensure operational efficiency.
- Verified air waybills and freight details, ensuring compliance with shipment regulations and government documentation to facilitate smooth customs clearance.
- Planning for Export order execution (Category wise maintain SLOC to SLOC & dispatch for flight) with prior pre-flight QC
- Maintain confidential files, records for officials & freight data and share with customs, DRI concern through Export General Manifest record
- Execution of the handling entire process of Diplomatic, Special, DGR & AVI Cargo with check sheet
- Check & Verify Manifestation Process under ICAO guidelines as well as prepare ULD Weight Statement
- Managed flight and cargo inventory by tracking shipments and ensuring accurate documentation was maintained.
- Preparation of Billing, Revenue, Credit, To pay, reports as per SOP
- Manage and prioritize incoming communications with vendors and officials, including phone calls, emails, and mail
- Arrangements of shipping in terms of Inco terms
Education
Post Graduate Diploma -
Frankfrinn Institute
New Delhi01-2022
Bachelor of Science -
Punjab Technical University (PTU)
Jalandhar, Punjab12-2015
High School Graduate -
West Bengal Council of Higher Secondary Education
North 24 PGS, West Bengal03-2012
Secondary -
West Bengal Board of Secondary Education
North 24 PGS, West Bengal03-2010
Skills
- SAP SD
- Cargo Operations
- Warehouse management
- Logistics operations
- Inventory control
- Manpower management
- Cost optimization
- Process improvement
- Supply chain management
- Operations management
- Performance metrics tracking
- Team leadership
- Strategic thinking
- Quality assurance
Certification
- Bachelor of Science
- Post Graduate Diploma in Air Transport
- Flight Safety
- Value Format Supply Chain Management
- Business Intelligence using Power BI
- Supply Chain Fintech Ecosystem (New York Institute of Finance; ID: 2DJVFOG3W1F5)
- Supply Chain Management: Be Global (Macquarie University, ID: E0I667COGVOJ)
- International Business Operations (University of Colorado Boulder, ID: NO9ZPV7VA6YW)
- Supply Chain Logistics (Rutgers, The State University of New Jersey, ID: P3IKBFJSWN9X)
- Supply Chain Analytics (Rutgers, The State University of New Jersey, ID: LHP5WHUHNU67)
- P & D Six Sigma Black Belt (Kennesaw State University; ID: 4ICCYX0YF0WP)
- Supply Chain Fin & Block Chain (New York Institute of Finance, ID: YFIR0641EP9C)
- Key Success Factors in SC (New York Institute of Finance, ID: 6GRIECJS4X4S)
- Future Development in SC (New York Institute of Finance, ID: ETY7DJT2N9DT)
Total Work Experience
8 Years 0 Month
National identity
- Passport No : ZA307236
- Validity : 17 th February 2036
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Native
Native
Timeline
Sr Executive
Swiggy
04.2025 - Current
Sr Executive
Reliance Retail
10.2022 - 04.2025
Executive
Air India
02.2018 - 09.2022
Post Graduate Diploma -
Frankfrinn Institute
Bachelor of Science -
Punjab Technical University (PTU)
High School Graduate -
West Bengal Council of Higher Secondary Education
Secondary -
West Bengal Board of Secondary Education