SARANYA CHELLAPPA

Project Overview: Lakers(MA ,SALES - IVR),Rangers(E&I -Routing),Hawks(Dental,vision,hearing,inancial protection - IVR ,Routing,WWE)

• Leading three Agile teams (Lakers(IVR), Ranger( Routing), Hawks(IVR,Routing,WWE)) in delivering high-quality software solutions using Scrum and Kanban Agile best practices.
• Facilitating sprint planning, daily standups, sprint reviews, and retrospectives to drive continuous improvement and team collaboration.
• Coaching teams on Agile principles, self-organization, and cross-functional collaboration to enhance productivity and team dynamics.
• Ensuring effective use of Rally for backlog management, sprint tracking, and transparency.
  Tracking and analyzing Agile metrics (velocity, burndown, cycle time, defect trends) to optimize team performance and delivery predictability.
• Partnering with Product Owners to refine and prioritize the product backlog, ensuring value-driven deliveries.
• Driving a continuous improvement culture, encouraging innovation, and fostering an environment of psychological safety. Ensuring effective use of Rally for backlog management, sprint tracking, and transparency.
• Tracking and analyzing Agile metrics (velocity, burndown, cycle time, defect trends) to optimize team performance and delivery predictability.
• Driving a continuous improvement culture, encouraging innovation, and fostering an environment of psychological safety.

Project Overview: Disability Claims System, Loss Processing, Hartford - Cognizant Technology Solutions.

• Facilitated Agile ceremonies (Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives) for three Scrum teams, driving better alignment and delivery predictability.
  Improved sprint velocity by 20% by coaching teams on better backlog refinement and estimation techniques.
  Reduced team conflicts by 30% through active coaching and implementing structured retrospective action plans.
  Ensured 100% adherence to the Definition of Done (DoD) by collaborating with QA and developers to maintain quality standards.

Project Overview: Pulse Hartford - Cognizant Technology Solutions.

• Led test automation efforts, reducing regression testing time by 40% using Selenium and TestNG.
  Improved the defect detection rate by 25% by implementing risk-based testing strategies.
• Collaborated with Product Owners and Scrum Masters to refine acceptance criteria and enhance Agile testing efficiency.

Project Overview: Hartford IT IS -Cognizant Technology Solutions

• Planned, Scheduled and managed software releases across multiple environments ensuring smooth deployment with minimal disruptions
• Managed the release operations as a single team member from offshore, Successfully managed 80+ release per year with fewer issues post deployment