

Logical and results-driven Scrum Master with 3+ years of dedicated experience leading cross-functional Agile teams, backed by 13+ years of overall experience in full-stack web development. Strong expertise in Agile coaching, Scrum ceremonies, backlog refinement, documentation, and continuous process improvement to drive business outcomes. Brings deep technical knowledge, an analytical problem-solving mindset, and a calm, focused approach to deliver scalable, high-quality solutions aligned with organizational goals.
Client : Verizon.
Projects : ACT73 Digital Profile, ACT324 Device Verification, Prepay Migration.
Roles and Responsibilities:
Enhanced customer satisfaction by reducing device returns and call handle time.
Implemented WebRTC technology in Bluejeans POC to facilitate real-time audio/video streaming.
Contributed to Engage platform utilizing push notifications and Smartlinks for app engagement.
Designed user interfaces for Indigo application to streamline store visit forms and merchandising checks.
Created user-friendly UI for My Verizon Mobile, improving overall user experience.
Collaborated on various projects, ensuring adherence to best practices in development.
Product Title : Mobile Messaging Template Service.
Client : Verizon.
Role : UI Developer
Technologies : HTML5, JavaScript ,Java, SQL
From : June 2014 to Dec 2015
Mobile Messaging Template Service allow user to view the Push message. Push messages are specially formatted SMS text messages that display alert on mobile phone.
Internet Banking (Retail, Corporate, And Admin)
Client: Corporation Bank
Role: UI developer and Bank End developer
From: Sep 2011 to Feb 2012
CIB (Corporate Internet Banking) is a one-stop solution for corporate to conduct online banking transactions, Corporation bank would like to facilitate online opening and closure of deposits to its retail and corporate customers through CorpNet – Internet Banking platform. Application covers all banking services includes LIC premium payments, Tax payment (Online/Upload), FUND TRANSFER, NEFT, RTGS, OWN ACCOUNTS AND IMPS.
Reference:
Barwa Mobile Banking (IOS and Android)
Client: Barwa Bank
Role: App developer (IOS and Android)
From: Sep 2012 to Feb 2013
Barwa Bank, the newest Islamic bank in Qatar, is licensed and regulated by the Qatar Central Bank.
With Authorized Capital of QAR 4 billion, and Issued Capital at QAR 3 billion.