Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Hobbies and Interests
Languages
Domain
Accomplishments
Languages
References
Timeline
Generic
Saranya Pradeep

Saranya Pradeep

Cochin

Summary

Delivery Manager with 17+ years of experience in project execution and team leadership. Expertise in Agile methodologies and risk management, driving continuous improvement initiatives. Proven ability in budget oversight and effective communication, ensuring timely project delivery and high-quality outcomes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Delivery Manager

TCS
Kochi
10.2024 - Current
  • Managed end-to-end project delivery, emphasizing timely completion and quality standards.
  • Guided junior developers through mentoring and support to enhance skills.
  • Coordinated resources across teams to achieve project goals within budget.
  • Established tracking processes for project progress and performance metrics reporting.
  • Directed team members on software development, testing, deployment, and support tasks.
  • Collaborated with iteration and project managers to implement lean and agile methodologies.
  • Facilitated execution roadmaps that fostered continuous improvement and collaboration.
  • Cultivated a high-performance team environment to boost engagement.

Project Manager

TCS
Kochi
04.2022 - 09.2024
  • Executed implementation projects from initiation to completion for banking product.
  • Managed operations and team performance to meet organizational objectives.
  • Developed annual operating plans and business strategies centered on quality improvement.
  • Ensured adherence to project milestones and compliance standards.
  • Coordinated production support activities for various banking clients, improving service reliability.
  • Delivered two critical projects with a focus on quality and timely completion.

Project Manager

QBurst Technologies
Cochin
08.2017 - 04.2022
  • Led projects through all phases, from initiation to closure, using Agile and waterfall models.
  • Managed cost and risk, maintaining registers and proactively communicating threats.
  • Executed Scrum master role by coordinating ceremonies including stand-ups and sprint reviews.
  • Facilitated requirements discussions with third parties for clarity and alignment.
  • Coordinated user story reviews and discovery sessions to enhance client communications.
  • Implemented change management procedures through effective use of change requests.
  • Supported leadership by delivering projects under tight schedules while resolving problems.
  • Reviewed proposals to provide recommendations for contract awards and maintained project database.

Technology Lead

Infosys Limited
03.2016 - 05.2017
  • Acted as primary offshore contact for ABS project, ensuring effective communication.
  • Developed and maintained ABS application to meet project specifications.

Lead Engineer

QBurst Technologies
09.2014 - 03.2016
  • Controlled engineering activities to uphold work standards, meet deadlines, and ensure quality assurance targets.
  • Coordinated with clients and partners to finalize designs and confirm project requirements.
  • Provided technical direction to engineers, designers, and technicians for optimal project execution.
  • Served as single offshore point of contact to streamline communication.
  • Led daily client meetings to discuss progress and resolve issues promptly.
  • Followed Agile Scrum model for tracking and monitoring project progress effectively.

Senior Application Developer

IBM India Pvt Limited
04.2011 - 09.2014
  • Led telecom project as senior developer, driving technical decisions and implementation strategies.
  • Managed offshore production support team, enhancing operational efficiency and issue resolution.
  • Collaborated with cross-functional teams to ensure seamless integration of telecommunication systems.

Senior Systems Engineer

Infosys Technologies
10.2007 - 04.2011
  • Led development for Ecommerce project on IBM WebSphere Commerce platform.
  • Directed offshore production support team, ensuring high-quality service delivery.
  • Collaborated with stakeholders to define project requirements and enhance functionality.

Education

Diploma - IT And Systems

ICFAI
Kochi, India
01.2021

Bachelor of Technology -

Sree Chithira Thirunal College Of Engineering
Trivandrum
01.2007

12th Science - Science

Holy Angels ISC School
Trivandrum
01.2003

10th Science -

Holy Angels ISC School
Trivandrum
01.2001

Skills

  • Project management and execution
  • Budget oversight
  • Team leadership and development
  • Client relations and engagement
  • People management strategies
  • Process improvement methodologies
  • Agile frameworks
  • Delivery management expertise
  • Quality assurance practices
  • Performance metrics analysis
  • Risk management strategies
  • Continuous improvement initiatives
  • Effective communication skills
  • Conflict resolution techniques
  • Software development lifecycle knowledge
  • Scrum master experience
  • Incident management processes
  • Continuous delivery practices
  • Stakeholder management
  • Microsoft Project proficiency
  • Office 365 applications
  • Core Java programming
  • Python development
  • WordPress solutions
  • Reactjs development
  • HTML and CSS skills
  • AWS cloud services expertise
  • Azure platform knowledge
  • iOS application development
  • Android application development
  • Salesforce CRM proficiency

Certification

  • Project Management Professional (PMP), PMI
  • Certified Scrum Master (CSM), Scrum Alliance
  • Agile Certified Practitioner (ACP), PMI
  • WebSphere Application Developer 6.0, IBM

Additional Information

Have received multiple appreciations from clients for methodical thinking, seamless coordination and steadfast adherence to processes and procedures which helped project closure successfully and without any roadblocks.

Hobbies and Interests

  • Driving
  • Photography

Languages

  • Hindi
  • English
  • Tamil
  • Malayalam

Domain

  • Retail
  • Telecommunications
  • Healthcare
  • Education
  • Banking
  • Travel and hospitality
  • Real estate

Accomplishments

  • For effective, on-time delivery of critical projects

Languages

English
First Language
Malayalam
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

References

References available upon request.

Timeline

Delivery Manager

TCS
10.2024 - Current

Project Manager

TCS
04.2022 - 09.2024

Project Manager

QBurst Technologies
08.2017 - 04.2022

Technology Lead

Infosys Limited
03.2016 - 05.2017

Lead Engineer

QBurst Technologies
09.2014 - 03.2016

Senior Application Developer

IBM India Pvt Limited
04.2011 - 09.2014

Senior Systems Engineer

Infosys Technologies
10.2007 - 04.2011

Diploma - IT And Systems

ICFAI

Bachelor of Technology -

Sree Chithira Thirunal College Of Engineering

12th Science - Science

Holy Angels ISC School

10th Science -

Holy Angels ISC School
Saranya Pradeep