Saranya Ravi
Chennai
Summary
Skilled professional with critical thinking, strategic decision-making, and strong leadership abilities. Proactive and passionate about challenges, dedicated to contributing value and leading in organizations.
Overview
14
14
years of professional experience
Work History
Associate Manager - CLM Operations
Standard Chartered GBS
09.2022 - Current
- Utilized Tableau Desktop and Tableau Server to design interactive dashboards and reports.
- Created and streamlined over 10 Tableau dashboards and reports, consolidating data points into a user-friendly one-stop shop to facilitate teams' decision-making process.
- Collaborated cross-functionally to develop A3's for CLM teams.
- Coordinated eBBS ATLAS project activities, monitored key milestones, and ensured timely completion of project deliverables by supporting project managers.
Team Leader - Retail Banking Projects
Standard Chartered GBS
01.2020 - 09.2022
- Provided support for eCOMM migration in Bahrain market by validating results and assessing data accuracy through quality assurance.
- Engaged in the process of requirement gathering, analysis, scoping, and logics building for managed projects.
- Coordinated with Business stakeholders to discuss and finalize project requirements.
- Offered guidance on projects and collaborated with business teams to develop comprehensive test scenarios, contributing to the review of test cases.
- Worked closely with developers, testers, and business team managers to clarify requirements and logic details.
- Participated in project planning and daily stand-up meetings.
- Collaborated with development team to effectively communicate business needs.
- Extracted monthly MIS from mirror database using SQL tool to share with stakeholders.
Team Leader - CLM Operations
Standard Chartered GBS
05.2016 - 01.2020
- Managed client onboarding and signature capture processes for corporate clients in various markets including India, Singapore, UAE, and Africa.
- Identified external errors through daily QA for critical processes, resulting in improved process quality and accuracy.
- Contributed to the preparation of process notes for Account opening and Sigcap process.
- Investigated queries and provided findings to respective stakeholders.
- Played a vital role in migrating the eBBS team from Retail Banking to CLM operations and actively participated in testing eOPS workflow for multiple markets such as India, Singapore, UAE, and UK.
- Played a key role in ensuring the smooth and problem-free implementation of SVS to SIGCAP migration testing for Singapore market.
Processing Analyst - Retail Operations
Standard Chartered GBS
10.2010 - 12.2016
- Involved as a tester in SIMCO Migration testing for the Singapore Market from Hogan to eBBS.
- Provided valuable support to Euronet team in the testing of its WEBCMS system for Debit cards, leading to a smooth roll out in SG market.
- Contributed to the seamless go-live of SG eGold migration by providing support in end-to-end testing. No issues were encountered during this process, ensuring a smooth transition.
- Managed the account opening process and ongoing maintenance for Retail, Small Business, and Corporate clients in Singapore.
- Monitored and collaborated with country stakeholders to minimize team-generated referrals.
- Delivered reliable and comprehensive MIS reports on a daily basis for both BAU activities and ongoing projects.
- Conducted reviews and provided training to the team on DOI processes.
- Managed volume allocations and ensured TAT adherence.
- Ensured quality control through sample checks and process reviews.
Education
Data Science
Besant Technologies, Chennai
10-2024
Bachelor of Computer Application -
Bharathidasan University, Kumbakonam
01.2010
Class XII -
Vallalar School, Kumbakonam
01.2007
Class X -
Vallalar School, Kumbakonam
01.2005
Skills
- Tableau Developer
- Business Analysis
- Project Management
- Timeline Management
- Microsoft Excel, Powerpoint
- Information Gathering
- Confluence, JIRA and ADO
- Defect tracking
- Preparing logic documents
- Stakeholder engagement
Projectsandachievements
- Singapore Hogan to eBBS Migration (2013)
- Singapore WEBCMS Migration (2013)
- Singapore e-gold implementation (03/15 to 01/16)
- Singapore | UK | UAE | India - eOPS workflow creation testing for CLM ops (03/16 to 10/16)
- ASA | Middle East - Account opening form implementation for CC/CIB clients (03/16 to 06/16)
- East Africa | West Africa – Account opening form implementation for CC/CIB clients (06/16 to 12/16)
- Singapore SVS to eSigcap Migration (06/16 to 11/16)
- Bahrain - eCOMM Migration (02/20 to 06/20)
- RBO - Volume Automation (02/20 to 09/22)
- Provided Tableau Developer support and built around 10+ dashboards (09/22 to present)
- Coordination with business and Technology teams for eBBS ATLAS migration project (05/24 to present)
Disclaimer
I hereby declare that the information given above is true to the best out of my knowledge
Affiliations
- Singapore Hogan to eBBS Migration (2013)
- Singapore WEBCMS Migration (2013)
- Singapore e-gold implementation (Mar’15 to Jan’16)
- Singapore | UK | UAE | India - eOPS workflow creation testing for CLM ops (Mar’16 to Oct’16)
- Account opening form implementation for corporate clients (Mar’16 to Dec’16)
- Singapore SVS to eSigcap Migration (Jun’16 to Nov’16)
- Bahrain - eCOMM Migration (Feb’20 to Jun’20)
- RBO - Volume Automation (Feb’20 to Sep’22)
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- GEM Value Champ Best Team Player award : Q2 - 2013
- GEM Value Champ Trustworthy : Q3 - 2015
- GEM Value Champ Creative : Q2 - 2016
- GEM Value Champ Responsive : Q3 - 2020
Timeline
Associate Manager - CLM Operations
Standard Chartered GBS
09.2022 - Current
Team Leader - Retail Banking Projects
Standard Chartered GBS
01.2020 - 09.2022
Team Leader - CLM Operations
Standard Chartered GBS
05.2016 - 01.2020
Processing Analyst - Retail Operations
Standard Chartered GBS
10.2010 - 12.2016
Data Science
Besant Technologies, Chennai
Bachelor of Computer Application -
Bharathidasan University, Kumbakonam
Class XII -
Vallalar School, Kumbakonam
Class X -
Vallalar School, Kumbakonam
Similar Profiles
Shuhaib SShuhaib S
Associate Manager at Standard Chartered GBSAssociate Manager at Standard Chartered GBS
Hrishikesh TalukdarHrishikesh Talukdar
Manager/Client Solutions(Financial Market Ops) at Standard Chartered GBS Pvt. Ltd.Manager/Client Solutions(Financial Market Ops) at Standard Chartered GBS Pvt. Ltd.
KARTIK S MALLYAKARTIK S MALLYA
Business Analyst at Standard Chartered GBSBusiness Analyst at Standard Chartered GBS
Neha JoseNeha Jose
Senior Manager at Standard Chartered GBSSenior Manager at Standard Chartered GBS
Sai Abeshek C SSai Abeshek C S
Category Management Team Lead at BricknBoltCategory Management Team Lead at BricknBolt