Dot net, MS office, MS Excel, MS PPT
Sarat Chandra Murthy. Gollapudi
Chandra Murthy
Hyderabad
Summary
- Having 20 + years of experience in IT environment, Certified in SaFE RTE, PRINCE2 Practitioner, PSM1, PSM2, PSPO1.
- Working with TCS past 20 years and performed various roles such as Program Manager, Technical Project Manager, Release Manager, Technical Delivery Manager, E2E solution Designer, Developer.
- Experience in managing Waterfall and Agile delivery working models.
- Experience in Scrum activities and hands on experience on JIRA and creating dashboards.
- Successfully managed various product launches as Technical Delivery Manager for largest European Telecom customer.
- Good experience in technical deliveries & release Management by managing different supplier teams until to meet the committed delivery timelines.
- Successfully led cross-functional teams to deliver complex requirements across releases, ensuring alignment with business goals.
- Experience in people management of with team of 40-60+ members which include internal plus customer teams.
- Demonstrated proficiency in risk management and stakeholder communication.
- Responsible for managing any issues during pilot phases, technical & business go live challenges.
- Worked closely with customer, when I was at Onsite – Ipswich, UK
Overview
20
20
years of professional experience
7
7
Certificates
Work History
Program Manager
Tata Consultancy Services
09.2025 - Current
- Customer - Verizon - Network & Technology
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed team of 200 and responsible for resource planning.
- Developed and maintained logistics workflows, procedures and reports.
- Managed multiple strategic projects with different sub-projects or workstreams.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Technical Project Manager/Scrum Master
Tata Consultancy Services Limited
10.2024 - 09.2025
- Customer - Telefonica (Germany) - OPM - TDL ( Technology Data Lake)
- Developed project plans and managed project scope from implementation phase to deployment into production.
- Responsible for managing RAID log, RACI matrix and communication with multiple stakeholders through confluence.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
- Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
- Communicated project plans and progress to key stakeholders and project contributors.
- Partnered with project team members to identify and quickly address problems.
Technical Project Manager/Delivery Manager
Tata Consultancy Services
01.2023 - 09.2024
- Customer - British Telecom, UK - Wholesale
- Technical Project / Delivery Manager for Broadband (FTTC, FTTP, SoADSL) products.
- Developed project plans and managed project scope from implementation phase to deployment into production.
- Responsible for managing RAID log, RACI matrix and communication with multiple stakeholders through confluence.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Played key role during the launch of SoADSL product by engaging with different supplier teams along with customer with through planning, cordination and clear communication which is appreciated by Customer
- Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones.
- Mitigated risks associated with requirement or approaches through various discussions with required teams and presented plan to customer on achieving milestones.
- Review test progress on daily basis, regular catch up with test teams to understand the challenges as part of execution.
- Reporting issues to requirement owners and business stakeholders on weekly basis and giving heads up if there are any challenges.
- Ensure to resolve any blockers during execution and support e2e teams to progress testing.
- Ensure to deliver the requirement to production as per the committed timelines.
Technical Project Manager /Delivery Manager
Tata Consultancy Services
08.2017 - 01.2023
- Customer - British Telecom, UK - UKB ( UK Business)
- Lead Technical Delivery Manger for Broadband ( FTTC, FTTP, SoADSL) products.
- Responsible for managing RAID log, RACI matrix and communication with multiple stakeholders through confluence.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Mitigated risks associated with requirement or approaches through various discussions with required teams and presented plan to customer on achieving milestones.
- Played key role in the launch of McAfee and Broadband Network Security product launches, appreciated by Customer
- Responsible for managing issues related to product launches through pilot phase to business go live.
- Led successful product launches with thorough planning, coordination, and clear communication across departments.
- Ensure to deliver the requirement to production as per the committed timelines.
- Detected and proactively remediated problems in technical delivery planning, avoiding final delivery delays.
- Ensure to resolve any blockers during execution and support e2e teams to progress testing.
- Demonstrated effective stakeholder management skills by actively engaging key decision-makers in project discussions.
Lead E2E Solution Designer
Tata Consultancy Services
04.2017 - 07.2017
- Customer - British Telecom, UK ( Openreach)
- Delivered high-quality solutions on time and within budget constraints, ensuring client satisfaction and repeat business.
- Ensure solution that is to be developed is in line with the migration requirements in align with BT-SDK compliance & EDM mappings.
- Increased efficiency through thorough analysis of existing systems and identification of areas for improvement.
- Review and ensure that the test cases that are written are in accordance with the requirements or acceptance criteria
- Responsible for getting the respective platform architect’s approvals for the designs over JIRA as part of ACF process if there are any new interfaces proposed and if there any changes in the existing interfaces as per the design requirements.
- Responsible for approvals from components for BTSACS.
- Supporting the IVVT and CIT testing teams during testing phase of the design.
CSO Lead E2E Solution Designer
Tata Consultancy Services
05.2014 - 03.2017
- Customer - British Telecom, UK ( Openreach)
- Lead CSO POD E2E Solution Designer from TCS.
- Ensuring successful delivery of the designs from the team without any defects within the agreed delivery timelines as expected by business.
- Involved in various complex discussions related to component and e2e solution design of the demands which i have worked.
- Part of various e2e design reviews and given suggestions on the designs by effectively understanding customer requirement and impacted components.
- As part of the design, based on the understanding of the customer expectations provided various options to customer as part of the design.
- Made sure that Solution is design that is done is BT-SDK Compliance.
- Developing design documents in-line with the requirement & present E2E designs to testing tams and component teams
- Maintained strict compliance with applicable laws and regulations, ensuring adherence to industry-specific security requirements and standards.
- Review and ensure that the test cases that are written are in accordance with the requirements or acceptance criteria
- Responsible for getting the respective platform architect’s approvals for the designs over JIRA as part of ACF process if there are any new interfaces proposed and if there any changes in the existing interfaces as per the design requirements.
- Responsible for approvals from components for BTSACS.
- Supporting the IVVT and CIT testing teams during testing phase of the design.
WLR3 E2E Solution Designer
Tata Consultancy Services
08.2012 - 05.2014
- Customer - British Telecom, UK ( Openreach)
- WLR3 Migration E2E Solution Designer.
- Involved in various complex discussions related to component and e2e solution design of the demands which i have worked.
- Part of various e2e design reviews and given suggestions on the designs by effectively understanding customer requirement and impacted components.
- As part of the design, based on the understanding of the customer expectations provided various options to customer as part of the design.
- Ensure solution that is to be developed is in line with the migration requirements.
- Made sure that Solution is design that is done is BT-SDK Compliance.
- Responsible for understanding the client requirement and communicating with the respective component teams.
- Ensure that the component design is completed and delivered in time
- Developing design documents in-line with the requirement.
- Present E2E designs to testing tams and component teams
- Review and ensure that the test cases that are written are in accordance with the requirements or acceptance criteria
- Responsible for getting the respective platform architect’s approvals for the designs over JIRA as part of ACF process.
- Handling of In-life issues if any.
- Decomposition of Customer Requirement into Solution Story
- Designing E2E solution design for the requirement by interacting with different components owned by different vendors on different platforms.
- Updating the design summaries based on the design proposals
- Updating the STORM based on the requirement and creating the platform stories for the components.
- Giving walkthrough of the end-to-end design to the component and testing teams at the end of the design.
- Supporting the IVVT and CIT testing teams during testing phase of the design.
E2E T2R Solution Designer
Tata Consultancy Services
10.2009 - 07.2012
- Customer - British Telecom, UK ( Openreach)
- NGA OSS/BSS FTTP/FTTC T2R Solution Designer for T2R (Trouble to Resolve).
- Involved in various complex discussions related to component and e2e solution design of the demands which i have worked.
- Part of various e2e design reviews and given suggestions on the designs by effectively understanding customer requirement and impacted components.
- As part of the design, based on the understanding of the customer expectations provided various options to customer as part of the design.
- Ensure solution that is to be developed is in line with the client requirements.
- Solution designed in accordance with the SOA architecture.
- Made sure that Solution is design that is done is BT-SDK Compliance.
- Produced highly efficient and cost-effective design in very short period. (AGILE Methodology)
- Responsible for understanding the client requirement and communicating with the respective component teams.
- Ensure that the component design is completed and delivered in time
- Create design documents for business, testing teams (UAT & IVVT) and component design teams
- Present designs to business stakeholders and to various testing teams
- Review and ensure that the test cases that are written are in accordance with the requirements or acceptance criteria
- Responsible for getting the respective platform architect’s approvals for the designs over JIRA as part of ACF process.
- Decomposition of Customer Requirement into Solution Story
- Designing E2E solution design for the requirement by interacting with different components owned by different vendors on NGA T2R (Trouble to Resolve) platforms.
- Updating the design summaries based on the design proposals
- Updating the respective static design documents
- Updating the STORM, Wiki, Share point pages.
- Giving walkthrough of the end-to-end design to the stakeholders at the end of the design sprint
- Preparing the Change documentation for the deployment and release teams.
- Supporting the IVVT and CIT testing teams during testing
E2E Solution Designer and Developer
Tata Consultancy Services
03.2009 - 09.2009
- Customer - British Telecom, UK ( BT TV) - Stability
- BT and Microsoft have implemented a solution for the delivery of multimedia to consumers by way of the BT Vision project. The consumer experience is initially delivered through a set top box (STB) and allows users to purchase video on demand (VOD) assets.
- Led presentations to key stakeholders outlining proposed solution designs while addressing any concerns or questions raised during these sessions.
- Design and development of application.
- Improved team productivity by mentoring junior designers and sharing best practices in solution design.
Developer
Tata Consultancy Services
01.2009 - 04.2009
- Customer - British Telecom, UK - Kendal
- BT and Microsoft have implemented a solution for the delivery of multimedia to consumers by way of the BT Vision project. The consumer experience is initially delivered through a set top box (STB) and allows users to purchase video on demand (VOD) assets.
- The VOD content is “streamed” in real time to the user’s STB. Additionally, consumers have access to applications to provide self- service functionality, information, store fronts and in the future, games. Further enhancements to the service will provide richer experience through more applications.
- Development of application.
- Designing of LLD, Development as per the customer requirements
SMB Inventory Management Module Leader
Tata Consultancy Services
06.2008 - 12.2008
- Customer - SMB, India
- The Small and Medium Business (SMB) practice aims to provide end to end business across diverse industry verticals. It helps customers drive information integration across their value streams to include engineering of products and production facilities, and the efficient management of capital assets and production. SMB practice brings powerful combination of best practices gained through our global experience, domestic market reach, skills, know-how, alliances and delivery capabilities to bear on each solution delivered.
- Kaya skin care project has been broadly classified in the following five modules.
- 1. Point of Sales (POS)
- 2. Inventory Management (IM)
- 3. Appointment Scheduling (ASD)
- 4. Work force Management (WFM)
- 5. Treatment Management (TM)
- Development of application and managing the team
- Designing of Database and involvement in the functional aspects of Inventory Management module.
Parkway Shenton -Material Management Module Leader
Tata Consultancy Services
12.2007 - 05.2008
- Customer - Parkway Shenton, Singapore
- EMIS project is as software development project utilized for the Clinics and Health Insurance Functionalities. This project evolves through various stages namely, Analyse, Design, Develop, Test, Implement, Commission, and Provide Training and Support for an Integrated Solution. Implementation of Service Oriented Architecture is the basis of the development of this project.
- It has been broadly classified in the following five modules.
- 1. Clinic Management System
- 2. Material Management
- 3. Oracle Apps.
- 4. Corporate Client Management
- 5. Channel Member Management
- 6. Health Insurance
- Development of application and managing the team
- Development of Material Management module which includes all the phases of managing materials in hospital. (Inventory Management, Purchase Cycle, Invoice maintenance).
EHIS - Material Management Module Leader
Tata Consultancy Services
07.2006 - 11.2007
- Customer - eHIS ( Apollo Corporate IT), India
- APOLLO is one of the leading corporate in India in health care domain. TCS and Apollo are working together to develop the Apollo-eHIS application. Apollo uses SOA architecture where 28 Independent Business Services are identified for development. The base concept behind choosing SOA is making User Interface loosely coupled with Business Services logic and reusability of different services
- Development of application and managing the team
- Developing of Material Management module which includes all the phases of managing materials in hospital. (Inventory Management, Purchase Cycle, Invoice maintenance).
Voicenet - Software Engineer
Alliance Consulting (India)
09.2005 - 12.2005
- Voicent is a complete Inbound/Outbound calling solution. It utilizes the several client and management applications and a dedicated hardware/software server. Voicent uses several applications like Telephony Management, Agent, Softphone, Monitor and Script Design.
- Development of application.
- Studying the requirement specifications
- Designing and Developing the Application.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Corrected, modified and upgraded software to improve performance.
Centex Jobmanager - Software Engineer
Alliance Consulting (India)
09.2005 - 12.2005
- Centex Job Manager is OLE based application which generates information about the agents in excel sheet. Which generates information in different types of reports, like, Client Production Report and Hourly Report.
- Development of application.
- Studying the requirement specifications
- Designing and Developing the Application.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Corrected, modified and upgraded software to improve performance.
Education
Master of Science - Electronics
TJPS College,
Guntur 04.2001 -
Skills
Scrum master
Stakeholder management
Project tracking
Teamwork and collaboration
Customer service
Risk mitigation planning
Decision-making
Time management abilities
Client relations
Scrum methodology
Project planning
Certification
SAFE Certified Release Train Engineer (RTE)
Timeline
Program Manager
Tata Consultancy Services
09.2025 - Current
Technical Project Manager/Scrum Master
Tata Consultancy Services Limited
10.2024 - 09.2025
Technical Project Manager/Delivery Manager
Tata Consultancy Services
01.2023 - 09.2024
Technical Project Manager /Delivery Manager
Tata Consultancy Services
08.2017 - 01.2023
Lead E2E Solution Designer
Tata Consultancy Services
04.2017 - 07.2017
CSO Lead E2E Solution Designer
Tata Consultancy Services
05.2014 - 03.2017
WLR3 E2E Solution Designer
Tata Consultancy Services
08.2012 - 05.2014
E2E T2R Solution Designer
Tata Consultancy Services
10.2009 - 07.2012
E2E Solution Designer and Developer
Tata Consultancy Services
03.2009 - 09.2009
Developer
Tata Consultancy Services
01.2009 - 04.2009
SMB Inventory Management Module Leader
Tata Consultancy Services
06.2008 - 12.2008
Parkway Shenton -Material Management Module Leader
Tata Consultancy Services
12.2007 - 05.2008
EHIS - Material Management Module Leader
Tata Consultancy Services
07.2006 - 11.2007
Voicenet - Software Engineer
Alliance Consulting (India)
09.2005 - 12.2005
Centex Jobmanager - Software Engineer
Alliance Consulting (India)
09.2005 - 12.2005
Master of Science - Electronics
TJPS College,
04.2001 -
Software
JIRA
Talend, Big Query
HTML, JavaScript, SQL