SARATH KUMAR K
KALLISSERY
Summary
Seasoned Cashier Supervisor with a proven track record at HDB FINANCIAL SERVICES PVT LTD, adept in cash handling and management, alongside exceptional customer complaint resolution skills. Spearheaded cashier training, enhancing sales efficiency by 20%. Excelled in financial records oversight and fostered a culture of accuracy and customer service excellence. Analytical Cashier Supervisor with expertise and experience developing effective methods of service delivery. Accountability for front end oversight and maintaining quality standards while improving customer experience. Possesses good public relations and communication skills.
Overview
7
7
years of professional experience
Work History
Cashier Supervisor
HDB FINANCIAL SERVICES PVT LTD
TIRUVALLA
05.2024 - Current
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Developed and implemented new processes to improve customer service and sales efficiency.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Ensured compliance with federal, state, local laws related to cash management practices.
- Provided feedback on employee performance during weekly team meetings.
Cashier
Muthoot Vehicle & Asset Finance Ltd
TIRUVALLA
03.2022 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Cashier Cum Admin
Indusind Marketing and Financial Services Pvt Ltd
02.2018 - 09.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
Education
COMPUTER COURSE -
GTEC EDUCATION PVT LTD
12.2017
BANK COACHING -
IN TIME INSTITUTE
03.2017
GRADUATION - B.COM
NSS HINDU COLLEGE
CHANGANNESSERY04.2016
PLUS TWO- HIGHER SECONDARY SCHOOL - CBSE
KENDRIYA VIDYALAYA
PANGODE, TVM03.2013
SECONDARY SCHOOL LEAVING CERTIFICATE - CBSE
KENDRIYA VIDYALAYA
PANGODE, TVM03.2011
Skills
- Cashier training
- Cash register reconciliation
- Customer complaint handling
- End-of-shift functions
- Cash handling expertise
- Sales target achievement
- Financial records oversight
- Cashier supervision
- Point of sale systems
- Time tracking
- Cash handling and management
Accomplishments
Participated in UGC Sponsored National Seminar on Recent Trends in Capital Marketing Derivatives
Languages
- Malayalam
- English
- Tamil
- Hindi
Hobbies and Interests
- Drawing
- Gaming
- Listening to Music
Disclaimer
I hereby declare that the above information's are true to the best of my knowledge., Chengannur, 03/06/24
Personal Information
- Date of Birth: 03/02/95
- Gender: MALE
- Nationality: INDIAN
- Marital Status: SINGLE
Workskills
- Good knowledge in Automobile Sales Field
- Computer Exposure
- Windows 7, 8, 10
- Microsoft Office
- PowerPoint
- Internet Handling
- E-mail Handling
- Tally
- Peachtree
Timeline
Cashier Supervisor
HDB FINANCIAL SERVICES PVT LTD
05.2024 - Current
Cashier
Muthoot Vehicle & Asset Finance Ltd
03.2022 - 12.2023
Cashier Cum Admin
Indusind Marketing and Financial Services Pvt Ltd
02.2018 - 09.2021
COMPUTER COURSE -
GTEC EDUCATION PVT LTD
BANK COACHING -
IN TIME INSTITUTE
GRADUATION - B.COM
NSS HINDU COLLEGE
PLUS TWO- HIGHER SECONDARY SCHOOL - CBSE
KENDRIYA VIDYALAYA
SECONDARY SCHOOL LEAVING CERTIFICATE - CBSE
KENDRIYA VIDYALAYA
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