Saravana Muthu T
Quality Assurance Manager
Chennai
Summary
Outgoing Quality Assurance Manager with 3 years of managerial experience (Overall 9 years of Experience) in General Insurance Domain. Committed to high standards of product inspections and customer service with extensive knowledge. Adept at collaborative with various departments for comprehensive quality control.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Quality Assurance Manager
Novac Technology Solutions
Chennai
04.2020 - Current
- Managing Team of 13 Testing Engineer in Current Project.
- Managed Customer Support for General Insurance application.
- Good Coordination with Development Team and Client.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
Testing Engineer
Novac Technology Solutions
Chennai
10.2013 - 03.2020
- Prepared Test Documents like Test Scenarios, Test cases, and Test Data.
- Prepared SQL Script for generating Component Test Data.
- Managed over 50 Support calls per day and helped Development Team in resolving Bug / Defects.
- Managed time and test system resources to meet quality objectives and cost estimates.
- Constructed test environments and designed and executed test plans.
- Reviewed, evaluated, and identified requirements for testability.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Provided technical advice to improve quality of engineering practices.
- Tested hardware and software within testing environment prior to release to production.
- Provided technical support to development teams and debugged test systems
Education
Bachelor of Engineering - Electronics And Communications Engineering
KCG College of Technology
Chennai 06.2009 - 05.2013
Skills
Manual Testing
General Insurance
Lambda Testing - Manual
Selenium C#
Microsoft Office
Jira
SQL
Certification
Selenium
Timeline
Quality Assurance Manager
Novac Technology Solutions
04.2020 - Current
Selenium
05-2018
Testing Engineer
Novac Technology Solutions
10.2013 - 03.2020
Bachelor of Engineering - Electronics And Communications Engineering
KCG College of Technology
06.2009 - 05.2013