SARAVANAN M
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Problem solving skills Teamwork And Collaboration Active listener Communication Skills Ability to work under pressure Time management Skills
Overview
5
5
years of professional experience
Work History
Senior Client Specialist
Access Healthcare Services Pvt. Ltd
Chennai
05.2024 - Current
- Provided guidance to team members, ensuring that tasks were completed on time and to a high standard
- Developed strategies to increase team productivity and improve customer service levels
- Trained new partners in relevant processes and procedures
- Monitored team performance against targets, taking corrective action where necessary
- Created detailed reports on team activities as requested by management
- Delegated daily tasks to team members to optimize group productivity
- Monitored team progress and enforced deadlines
- Reviewed completed work to verify consistency, quality and conformance
- Completed daily quality assurance duties to provide feedback for improvements.
Client Specialist
Access Healthcare Services Pvt. Ltd
Chennai
04.2023 - 04.2024
- Managing a team of 12 members
- Ensuring coaching and retaining team to deliver excellent results
- Leading, Motivating, coaching and retaining a team to deliver excellent results
- Identifying and planning associates training needs for future purpose
- Identify the area of weakness and provide feedback with supervisor support to increase efficiency
- Conducting Trainings and scheduled Refresher trainings Handling escalations & taking it to closure.
Senior Client Partner
Access Healthcare Services Pvt. Ltd
Chennai
04.2022 - 04.2023
- Worked on major rejections & denials from clearing houses/Carriers
- Review EOB and response letters work for the denials
- Sharing knowledge to assistance client partners
- Main objective of maximizing collections for the providers.
Client Partner
Access Healthcare Services Pvt. Ltd
Chennai
03.2021 - 04.2022
- Worked on major rejections & denials from clearing houses/Carriers
- Gone through payments and EOBs from major Carriers, pay-to-Address, Provider Numbers etc
- Main objective of maximizing collections for the providers.
AR Executive
Omega Healthcare
Chennai
11.2019 - 03.2021
- Calling various Insurance companies to check the claim status and handled Denial management.
Education
B.E Mechanical Engineering -
Anna University
Higher Secondary -
National College Hr. Sec. School
Skills
- Problem solving skills
- Teamwork And Collaboration
- Active listener
- Communication Skills
- Ability to work under pressure
- Time management
Disclaimer
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Timeline
Senior Client Specialist
Access Healthcare Services Pvt. Ltd
05.2024 - Current
Client Specialist
Access Healthcare Services Pvt. Ltd
04.2023 - 04.2024
Senior Client Partner
Access Healthcare Services Pvt. Ltd
04.2022 - 04.2023
Client Partner
Access Healthcare Services Pvt. Ltd
03.2021 - 04.2022
AR Executive
Omega Healthcare
11.2019 - 03.2021
B.E Mechanical Engineering -
Anna University
Higher Secondary -
National College Hr. Sec. School
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