SARFRAZ AMIN
Product Manager | Solution Architect | Patent Holder
Chennai
Summary
Diligent Senior Product Manager offering 20 years of success in creating intellectual property, product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
Work History
Product Manager
Sutherland
Chennai
12.2010 - Current
- Robility.AI - Architected and developed Sutherland’s patented process automation platform Robility.Ai. Designed platform specifications, technical blueprints, network and system architecture to develop comprehensive platform that automates complex processes in Healthcare, Insurance, Order Processing, Mortgage, etc. Implemented Robility for 50+ enterprise client to power their automation journey with license revenue of 4M $ annually.
- Sentinel.AI - Lead on the creation of Sentinel AI to enable secure work at home for enterprise clients by securing employee via real time monitoring, securing information via data masking using machine learning. Implemented Sentinel AI for 5000+ employees across Banking, Healthcare and other verticals to enable secure work from home.
- Managed process transformation experts who employ design thinking to integrate process with digital led solutions and platforms.
- Create value and business impact via intellectual property creation and product development across horizontals and verticals. Lead on product strategy, roadmap and align it with go to market strategies.
- Drive Digital Innovation, digital platform and product management at Sutherland by defining, creating, building and growing digital business.
- Lead on building and integrating technology enabled offerings across th digital lifecycle. Productize disparate IT assets across organization.
Manager
Sparsh BPO Services Ltd
Chennai
10.2008 - 12.2010
- Designed & Implemented Training initiatives for various business groups, Managing Leadership , Technical and Business trainings, delivered over 5 man days of training per employee. Base of approx.1300 employees. Average feedback 90% +(Level 1), created 50+ training touch points at campus.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success
Assistant Manager
Sutherland
Chennai
06.2004 - 12.2008
- Talent management , Training strategy and was instrumental in designing and Implementing High potential employees program. Trained and Certified over 4000+ employees for key accounts like DELL, HP And Microsoft in COMPTIA A+.
- Mentored team members to enhance professional development and accountability in workplace
- Established performance goals for employees and provided feedback on methods for reaching those milestones
Education
MBA - Human Resources Development
Madras University
Chennai 01.2009 - 12.2010
Bachelor of Corporate Secretaryship - Business Administration And Management
New Collage
Chennai 03.2001 - 04.2003
Skills
Technology integration
Systems design
Business solutions
Cloud services
Customer proposals
Technical Solution
Certification
AWS Solution Architect
Timeline
AWS Solution Architect
06-2023
Product Manager
Sutherland
12.2010 - Current
MBA - Human Resources Development
Madras University
01.2009 - 12.2010
Manager
Sparsh BPO Services Ltd
10.2008 - 12.2010
NexGen Leadership, BPO Leadership Techniques, Collaborative
03-2008
ITIL v3 foundation level
03-2005
Assistant Manager
Sutherland
06.2004 - 12.2008
Bachelor of Corporate Secretaryship - Business Administration And Management
New Collage
03.2001 - 04.2003