Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SARFRAZ AMIN

SARFRAZ AMIN

Product Manager | Solution Architect | Patent Holder
Chennai

Summary

Diligent Senior Product Manager offering 20 years of success in creating intellectual property, product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.

Overview

19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certificates

Work History

Product Manager

Sutherland
Chennai
12.2010 - Current


  • Robility.AI - Architected and developed Sutherland’s patented process automation platform Robility.Ai. Designed platform specifications, technical blueprints, network and system architecture to develop comprehensive platform that automates complex processes in Healthcare, Insurance, Order Processing, Mortgage, etc. Implemented Robility for 50+ enterprise client to power their automation journey with license revenue of 4M $ annually.
  • Sentinel.AI - Lead on the creation of Sentinel AI to enable secure work at home for enterprise clients by securing employee via real time monitoring, securing information via data masking using machine learning. Implemented Sentinel AI for 5000+ employees across Banking, Healthcare and other verticals to enable secure work from home.
  • Managed process transformation experts who employ design thinking to integrate process with digital led solutions and platforms.
  • Create value and business impact via intellectual property creation and product development across horizontals and verticals. Lead on product strategy, roadmap and align it with go to market strategies.
  • Drive Digital Innovation, digital platform and product management at Sutherland by defining, creating, building and growing digital business.
  • Lead on building and integrating technology enabled offerings across th digital lifecycle. Productize disparate IT assets across organization.

Manager

Sparsh BPO Services Ltd
Chennai
10.2008 - 12.2010
  • Designed & Implemented Training initiatives for various business groups, Managing Leadership , Technical and Business trainings, delivered over 5 man days of training per employee. Base of approx.1300 employees. Average feedback 90% +(Level 1), created 50+ training touch points at campus.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success

Assistant Manager

Sutherland
Chennai
06.2004 - 12.2008
  • Talent management , Training strategy and was instrumental in designing and Implementing High potential employees program. Trained and Certified over 4000+ employees for key accounts like DELL, HP And Microsoft in COMPTIA A+.
  • Mentored team members to enhance professional development and accountability in workplace
  • Established performance goals for employees and provided feedback on methods for reaching those milestones

Education

MBA - Human Resources Development

Madras University
Chennai
01.2009 - 12.2010

Bachelor of Corporate Secretaryship - Business Administration And Management

New Collage
Chennai
03.2001 - 04.2003

Skills

    Technology integration

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Certification

AWS Solution Architect

Timeline

AWS Solution Architect

06-2023

Product Manager

Sutherland
12.2010 - Current

MBA - Human Resources Development

Madras University
01.2009 - 12.2010

Manager

Sparsh BPO Services Ltd
10.2008 - 12.2010

NexGen Leadership, BPO Leadership Techniques, Collaborative

03-2008

ITIL v3 foundation level

03-2005

Assistant Manager

Sutherland
06.2004 - 12.2008

Bachelor of Corporate Secretaryship - Business Administration And Management

New Collage
03.2001 - 04.2003

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SARFRAZ AMINProduct Manager | Solution Architect | Patent Holder