Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sarita Agrawal

Sarita Agrawal

Lead Technical Program Manager
Pune

Summary

I am Lead Technical program manager at Mastercard with more than 13 plus years of industry experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated service expertise, including competitive offerings, pricing and market positioning.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Lead Technical Program Manager

Mastercard
Pune
01.2021 - Current
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Leveraged project management processes and tools to define and execute projects.
  • Researched industry best practices in support of training development and program content.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.

Senior Software Engineer

Mastercard
Pune
12.2017 - 12.2020
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Trained and mentored junior developers and engineers, teaching skills in Area of expertise and working to improve overall team performance.
  • Demonstrated experience and good hands-on programming experience Asp.net and Angular.
  • Worked with development teams to correct problems and run test scenarios.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Collaborated with clients to define solution requirements.

Consultant Engineer

Capgemini India Pvt Ltd
Pune
08.2015 - 12.2017
  • Processed technical feedback reports from production staff, integrating suggestions and reported issues into future engineering tasks.
  • Edited technical documentation for clarity and conformity with overall goals, safety guidelines and regulatory compliance.
  • Advised on design, planning and implementation of Type projects.
  • Reviewed specifications and technical manuals for compliance with ongoing operational goals and conformity to applicable regulations.
  • Managed engineering engagement risk by employing simulations and rapid prototyping to reduce initial outlay and prevent costly mistakes.

Senior Software Development Engineer

Fiserv India Pvt Ltd
Pune
04.2013 - 08.2015
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Updated old code bases to modern development standards, improving functionality.
  • Collaborated with clients to define solution requirements.
  • Analyzed proposed technical solutions based on customer requirements.
  • Informed internal personnel and external stakeholders of project milestones.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Partnered with development team on product development and application support plans.

Software Engineer

Opus Software Engineer
Pune
05.2010 - 04.2013
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Coordinated efficient large-scale software deployments.
  • Analyzed proposed technical solutions based on customer requirements.

Education

B. Tech - Information Technology

Sggs College of Engineering,
Nanded
06.2005 - 05.2009

12th - Science Education

Maharashtra State Board
Parbhani
06.2004 - 05.2005

Skills

Budget coordination

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Technical Program Manager

Mastercard
01.2021 - Current

Senior Software Engineer

Mastercard
12.2017 - 12.2020

Consultant Engineer

Capgemini India Pvt Ltd
08.2015 - 12.2017

Senior Software Development Engineer

Fiserv India Pvt Ltd
04.2013 - 08.2015

Software Engineer

Opus Software Engineer
05.2010 - 04.2013

B. Tech - Information Technology

Sggs College of Engineering,
06.2005 - 05.2009

12th - Science Education

Maharashtra State Board
06.2004 - 05.2005

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Sarita AgrawalLead Technical Program Manager