Sarita Pradhan
Brahmapur
Summary
Seasoned Process Manager known for productivity and task completion efficiency. Possess specialized skills in workflow optimization, quality control procedures, and process improvement strategies. Excel in communication, leadership, and problem-solving, ensuring seamless operations and team synergy.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Process Manager
Eclerx Services Limited
Navi Mumbai
12.2021 - Current
- Supported production quality checks and distribution of client reports for institutional mandates with accuracy and timeliness.
- Prepared final EOD signoff and reviewed checklists for completion.
- Monitored exceptions and worked with the team to meet client expectations by reorganising report allocation for better efficiency.
- Partnered with source teams and impacted business units to improve reporting processes and content.
- Handled client queries independently and took mitigation steps to prevent escalations.
- Created and delivered high-quality solutions and clear analysis across reports with varying complexity and scope.
- Recognized as Super Achiever for strong performance in Q4 2022.
- Promoted to Process Manager on Q3 2023
Internship
Hero Corporate Services Limited
Delhi
04.2021 - 06.2021
- Conducted market research on blockchain technology to inform strategic decisions for upcoming company projects
- Created dashboards to visualize data trends and insights for firm's grouped companies
- Conducted an audit of financial records to ensure compliance with regulations. on confidential real-time data of the firm
Education
MBA - Finance & Business Analytics
BML Munjal University
Gurugram04-2022
B.Com - Accountancy
Ravenshaw University
Cuttack, Odisha05-2018
Skills
- Process optimization and operations management
- Data analysis and reporting
- Tableau and Power BI
- Microsoft Office proficiency
- Analytical skills and problem solving
- Detail orientation and performance monitoring
Certification
Financial Modelling and Valuations (09/2021)
LANGUAGES
English, Native or Bilingual Proficiency, Hindi, Native or Bilingual Proficiency, Odia, Professional Working Proficiency, Bengali, Limited Working Proficiency
INTERESTS
Travelling, Cooking
Timeline
Process Manager
Eclerx Services Limited
12.2021 - Current
Internship
Hero Corporate Services Limited
04.2021 - 06.2021
MBA - Finance & Business Analytics
BML Munjal University
B.Com - Accountancy
Ravenshaw University