Detail-oriented HR Operations Professional experienced in HR operations, compliance, and immigration processes. Improved workflows and maintained accuracy through effective employee support and lifecycle management. Focused on delivering value and enhancing operational efficiency.
Overview
9
9
years of professional experience
Work History
Human Resources Generalist
Rayera Arch Studio
Bangalore
12.2024 - Current
Managed recruitment processes for diverse design and architectural roles.
Facilitated employee onboarding and training programs for new hires.
Administered employee benefits programs and answered related inquiries.
Developed and implemented HR policies aligned with company culture.
Coordinated employee engagement activities to enhance workplace morale.
Maintained employee records and ensured compliance with regulations.
Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
Assisted in conflict resolution between team members and management.
Conducted employee hiring and exit interviews.
Safeguarded human resource information, maintaining employee confidence and protecting operations.
Supported workforce planning and staffing strategies to align with organizational goals and objectives.
Human Resource Specialist
Cerner Corporation
11.2021 - Current
Oversaw immigration and compliance activities for U.S. employee processes, ensuring adherence to legal requirements.
Guided foreign nationals through immigration procedures and documentation, facilitating smooth transitions.
Specialized in I-485 and E-Verify systems including monitoring, auditing, filing, and purging documentation.
Managed onboarding, internal movement, offboarding transactions, and HR document management.
Monitored and coordinated HR operations activities to ensure timely completion of processes.
Assisted managers in resolving employee-related issues by applying company policy and procedure knowledge.
Conducted third-party oversight activities including HIPAA audits and investigations.
Process Executive
Cognizant Technology Solutions
03.2020 - 10.2021
Managed provider enrollment and insurance verification processes, streamlining operations to enhance service delivery.
Conducted global background verification and credentialing for doctors, ensuring compliance and quality standards.
Delivered production and quality targets as per client SLA requirements.
Ensured adherence to policies and operational guidelines.
Managed customer inquiries through phone and email communication. via phone, email, and conference calls, fostering positive relationships and addressing inquiries effectively.
Analyzed productivity, quality metrics, and daily volumes for management reporting.
Maintained process documentation, reports, and operational records.
Quality Analyst
06.2017 - 11.2017
Conducted quality assurance for pharmaceutical operations to ensure adherence to industry standards.
Monitored quality compliance in production activities to maintain regulatory standards.
Developed chemical structures and verified accuracy of laboratory reports.
Supervised material handling operations in the warehouse.
Education
IELTS Certification -
01-2019
Bachelor of Science - Biotechnology
Bangalore University
01-2017
Skills
HR Operations & Administration
Onboarding & Offboarding
Immigration Compliance
Policy compliance
Employee Verification
Process Improvement
Stakeholder Coordination
Languages
English
Hindi
Kannada
Career Break
Planned career break for marriage, maternity, and family responsibilities.