SAROJ KUMAR SINGH
BALASORE
Summary
To be a part of an organization which gives me an opportunity to utilize my technical abilities and soft skills for growth of the organization as well as my personal growth.
Overview
3
3
years of professional experience
Work History
Phone Banking Officer
ICICI Bank
03.2023 - 06.2023
Worked in ICICI bank as a Phone banking officer.
- Worked in ICICI bank in retail liabilities department and solved customer issue regarding their savings account and debit card.
Customer Support Associate
Tech Mahindra
04.2022 - 07.2022
- Worked in Tech Mahindra as a customer support associate
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Solved customer issue with their problems in ordering and return of there product from amazon.
Sorter
Instakart Services & Ekart Logistics
09.2020 - 08.2021
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Education
Graduation - MECHANICAL ENGINEERING
NM INSTITUTE OF ENGINEERING AND TECHNOLOGY
01.2016
12th - SCIENCE
TIMES COLLEGE OF SCIENCE AND COMMERCE
01.2012
10th -
ST JAMES CONVENT SCHOOL
01.2010
Skills
- Goal-oriented mindset
- Customer service
- Teamwork and collaboration
- Banking support
Languages
ODIA
HINDI
ENGLISH
Disclaimer
I hereby, declare that the information furnished above is true to the best of my knowledge.
Trainings Undertaken
CTTC,BBSR, CATIA, 1 MONTH
Timeline
Phone Banking Officer
ICICI Bank
03.2023 - 06.2023
Customer Support Associate
Tech Mahindra
04.2022 - 07.2022
Sorter
Instakart Services & Ekart Logistics
09.2020 - 08.2021
Graduation - MECHANICAL ENGINEERING
NM INSTITUTE OF ENGINEERING AND TECHNOLOGY
12th - SCIENCE
TIMES COLLEGE OF SCIENCE AND COMMERCE
10th -
ST JAMES CONVENT SCHOOL
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