Sarojanand Jha
Tele Sales Team Leader
EAST DELHI
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Leader
Health Care At Home India Pvt. Ltd.
2 2016 - 2 2019
- Initially I started working as executive level, then got promoted as Project Lead and worked in around 10 projects and also managed the team.
Project Name - Pradaxa Dr. Reddy, Nistami (Cipla), Abbott Company Project.
Team Leader, Sales Operations
Health Care At Home India Pvt. Ltd.
04.2020 - 08.2023
- We are here selling caregivers for elderly people who are not able to do their regular activities or need similar category of staff.
- I am working with our Pen India operations team for smooth transactions.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
SME Team Leader
Policy Bazaar.com
02.2012 - 08.2015
- Mentored new employees, providing comprehensive onboarding support and guidance to ensure smooth integration into the team.
- Implemented performance metrics to monitor individual and collective progress, driving accountability and results-oriented behavior among team members.
- Empowered team members by offering opportunities for skill development through workshops, seminars, and online courses tailored to their professional growth needs.
- Facilitated regular team meetings to review progress, discuss challenges, and devise solutions for continuous improvement.
Health Councellor
Max Bupa
09.2015 - 02.2016
- After getting the lead we call the customer for the requirements and then visit the customer's home to give a brief information about the insurance.
- Increased client engagement in wellness programs by facilitating interactive workshops on stress management, nutrition, and self-care techniques.
Education
Bachelor of Commerce - Commerce
Shridhar University
Pilani, Rajasthan06.2013
Senior High School - undefined
NIOS
Matriculation - undefined
CBSE Board
Skills
Sales Training
Target setting
Sales Reporting
Sales Strategy Implementation
Team motivation
Coaching and Mentoring
CRM software proficiency
Pricing strategy
Certification
Basic and Advance Excel, Delhi, 2010, It help to analyze all the data
Projects
Caregiver, Health Care At Home India Pvt. LTD., 11/01/20, 08/01/23 Mix Projects, Health Care at Home India Pvt. Ltd., 02/01/16, 12/01/19
Languages
Hindi
English
Maithili
Advanced (C1)
Playing Cricket & Singing
- Just love to play cricket.
Timeline
Team Leader, Sales Operations
Health Care At Home India Pvt. Ltd.
04.2020 - 08.2023
Health Councellor
Max Bupa
09.2015 - 02.2016
SME Team Leader
Policy Bazaar.com
02.2012 - 08.2015
Bachelor of Commerce - Commerce
Shridhar University
Senior High School - undefined
NIOS
Matriculation - undefined
CBSE Board
Team Leader
Health Care At Home India Pvt. Ltd.
2 2016 - 2 2019