SARPREET SINGH
Ludhiana,PB
Summary
Adept at enhancing customer relationships and streamlining supply chain operations, I leveraged CRM software and data management skills at FLEET SAFETY INFOTECH to reduce compliance risks and improve logistics performance. Skilled in Microsoft Office and report preparation, I excel in optimizing processes and ensuring accuracy, significantly contributing to operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Customer Relationship Officer
FLEET SAFETY INFOTECH
LUDHIANA
09.2022 - 05.2024
- Tracked orders and notified customers of status or potential delays.
- Ensured compliance with federal regulations, reducing the risk of fines or penalties.
- Conducted daily driver logs to resolve issues related to HOS violations
- Performed regular audits and assessments of logistics processes to identify weaknesses,inform to management
- Updated and maintained databases to track shipments and inventory.
- Prepared and presented reports to management on logistics performance.
- Daily monitoring truck front and internal camera to check all driver are attentive while driving and escalate the unsafe driving practice to upper level Team to prevent the major incidents
CLERK
PUNJAB STATE POWER CORPORATION LIMITED
Ludhiana
06.2018 - 08.2022
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Compile, sort and verify the accuracy of data before it is entered.
- Locate and correct data entry errors, or report them to supervisors.
- Store completed documents in appropriate locations.
- Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
- Compare data with source documents, or re-enter data in verification format to detect errors.
- File and retrieve corporate documents, records, and reports.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Education
Bachelor of Arts -
S.C.D. GOVT COLLEGE
LUDHIANA06.2023
High School Diploma -
SHRI GURU SINGH SABHA SEN.SEC. SCHOOL, MODEL TOWN
LUDHIANA04.2018
Skills
- CRM software proficiency
- Data Entry
- Data Management
- Report Preparation
- Microsoft Office
- Shipment Tracking
- Supply Chain Operations
Hobbies
* Playing Cricket
* Playing Football
* Listening Music
Languages
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Customer Relationship Officer
FLEET SAFETY INFOTECH
09.2022 - 05.2024
CLERK
PUNJAB STATE POWER CORPORATION LIMITED
06.2018 - 08.2022
Bachelor of Arts -
S.C.D. GOVT COLLEGE
High School Diploma -
SHRI GURU SINGH SABHA SEN.SEC. SCHOOL, MODEL TOWN