SARVESH SHRIYAN
Dombivali,MH
Summary
Dedicated Application Consultant with over 6 years of experience in the NBFC and Capital Markets domain, specializing in SQL, application support, and client management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Application Consultant /Senior Analyst
Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)
01.2024 - 07.2025
- Company Overview: A subsidiary company focusing on capital market services.
- Been a part of and deployed major regulatory release/ projects like UDIFF, Common Contract Note, Direct Payout for both Retail and Institutional clients.
- I served as the Relationship Manager and primary point of contact for clients such as Reliance Securities, Motilal Oswal, Barclays, Equirus, AK Capital, Abira, Ambit, Allegro, and Neo Wealth. I was responsible for handling their issues as well as gathering and managing their requirements.
- Familiar with ITIL framework and experienced in using ServiceNow for IT service management.
- Troubleshooting and performing Root Cause Analysis (RCA) for issues in stored procedures and other database objects in SQL Server.
- Projects i have been part of are UDIFF, Common Contract Note, Direct Payout.
Application Consultant /Senior Analyst
ICICI Securities
04.2020 - 09.2023
- Generate data and push Weekly, Quarterly (3 months), and SOFQ to PDF generation team.
- Handled backoffice applications like PMS, CLASS, IRN, NVEST, GST and have done vendor management.
- Splitting of exchange files into retail and institutional files to support daily EOD and BOD process.
- Troubleshooting CLASS application issue using tools like SQL PROFILER and debugging T-SQL stored procedures.
- For PMS application, have done patch deployment given by vendor in UAT and LIVE.
- At market opening time, doing Pipe Shifting activity.
- Providing data for audit request post approval.
- Monitoring critical activities like IT sign off, which is required to start EOD activities.
- Drafting and sending IT downtime if any, post approval to business stakeholders.
- Doing EOS activity to square off open positions of Intraday if any with concerned team.
- Performing ASC of application like NVEST, CLASS by coordinating with security and application vendor team.
- Projects been part of are Interoperability, Physical Delivery.
- Skilled in applying ITIL methodologies and leveraging the JIRA, SPIRA platform to streamline incident, change, and problem management processes.
MS CRM Application Support Engineer/L1 Support Engineer
Aditya Birla Finance Ltd
04.2017 - 03.2019
- Handling technical assigned issues providing first call resolution to end users through remotely.
- Creating new users in CRM application with required approval, and deactivating existing users.
- Monitoring front end server applications on daily basis.
- Monitoring disk space of database server of CRM application.
- Creating LOB wise checklist reports of CRM application and sending it to respective stakeholders.
- Monitoring running applications, system jobs, and incoming-outgoing CRM email on daily basis.
- Resolving incident and request on required SLA agreements and within TAT
- Experience in using HelpDesk from Wipro for IT service management(Incident/ Request).
Education
MSc - Information Technology
Mumbai University
Model College06.2020
BSc - Computer Science
Mumbai University
Model College06.2016
Skills
- Microsoft Power BI
- Excel
- SQL
- SDLC
- JIRA
- Linux
- Shell Scripting
- Agile
- Microsoft SQL Server
- Oracle Database
- SQL Profiler
- T SQL
- AWS
- Python
Certification
- ORACLE DBA
- Oracle DBA from Nettech India.
Hobbies and Interests
Enjoys traveling and internet surfing
Timeline
Application Consultant /Senior Analyst
Rtv Tech Pvt Ltd (Subsidiary of Rupeeseed Pvt Ltd)
01.2024 - 07.2025
Application Consultant /Senior Analyst
ICICI Securities
04.2020 - 09.2023
MS CRM Application Support Engineer/L1 Support Engineer
Aditya Birla Finance Ltd
04.2017 - 03.2019
MSc - Information Technology
Mumbai University
BSc - Computer Science
Mumbai University
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