Vinit Doshi

Working with RTV Tech Systems Pvt Ltd as Senior Analyst in CLASS BACK-OFFICE SOFTWARE with an overall experience of 8 years, 11 months.

Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.

Provided technical support for troubleshooting analytics and reporting issues.

Developed customized reports, summarizing and presenting data in visually appealing format.

Generated standard and custom reports to provide insights into business performance.

Updated and developed scripts and queries to extract and analyze data from multiple sources.

Optimized data access and storage to improve performance of analytics systems.

Identified patterns and trends in large data sets and provided actionable insights.

Mentored junior analysts, fostering professional development while enhancing overall team performance.

Improved company efficiency with the development of key performance indicators and tracking metrics.

Analyzed data to identify root causes of problems and recommend corrective actions.

Collaborated with stakeholders to identify business needs and data sources.

Created data models to support decision-making processes.

Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.

Optimized project management, resulting in timely

deliverables and improved client satisfaction rates.

Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.

Exposure in CLASS Back-office solution debugging and deployment and testing of product and have a proficiency in SǪL development.

Managing defect management project for various modules in CLASS BACKOFFICE SOFTWARE.

Collaborating with clients in on change management, managing current releases and enhancing the developed and future releases in various modules in BackOffice software.

Provided 2nd level application support on the application modules.

Updated and created SǪL procedures in developing report level for respective clients for their internal requirements.

Identified defects, collaborated with clients and project management team on code change and fix in upcoming and existing Release.

Create, monitor, and update defects in quality center. Implemented CLASS BACKOFFICE SOFTWARE at YES Securities (India) Limited, Neo Wealth Management, Torus Financial Markets Private Limited, Abira Securities Ltd, Paytm Money Limited, IIFL Wealth Management, Ifast Financial India Pvt LTD, A.K. Capital Finance Limited.

Wrote and executed SǪL queries and created stored procedures at report level for reporting and research purpose.

Manage user access roles and support requests. As a tester, participated in major and minor application upgrades and releases, executed USER ACCEPTANCE TESTING (UAT) and redefined test scripts in MICROSOFT SǪL.

Ensured that complex defects and problems were resolved through production releases and upgrades.

Wrote and updated process support documentation.

Developed new processes for external and internal requirements demanded by clients. Analyze system errors and troubleshoot network, server, and database errors.

Provided training sessions/Demo for various modules implemented in software for the new clients as well as to existing clients.

Provided and Developed SǪL queries as demanded by clients for their audit purpose.

Provided training to new joiners and freshers in SǪL and ORACLE tool and provide the training regarding the process and architectural flow in the BACKOFFICE SOTWARE.

Facilitated weekly calls with clients and managers and consultants to provide training on ways to reduce care costs and improve quality of care.

Worked and communicated business critical issues across multiple teams. Analyzed problems and implemented solutions, ensuring solutions were captured in knowledge base.