

Accomplished Strategic HR Consultant and Scrum Master with 12 years of experience in Agile Program Delivery, Risk Management, and Global Human Capital Strategy. Delivered significant bottom-line impact through multi-country launches and complex transformations. Optimized project plans and schedules while coaching cross-functional teams to overcome challenges and achieve project objectives.
Project Name: Global Market Expansion (6-Countries Launch)
Role: HR ConsultantEngineered foundational SOPs and Gantt-based timelines for Day-1 readiness across Australia, China, Philippines, Egypt, New Zealand, and Singapore.
Impact: Delivered foundational Day-1 readiness for 25,000+ employees with a 96%+ adoption rate across all launched markets.
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Project Name: MFI Investigation Automation
Role: Team Manager/Scrum Master
Led a cross-functional Agile pod to solve systemic "Missing From Inbound" (MFI) inventory discrepancies, transitioning manual investigative workflows into an automated risk-mitigation system.
Impact: Maintained a 98% on-time feature delivery rate by rigorously managing the project backlog and resolving technical impediments.
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Project Name: Phish-hook & Supply Chain Integrity
Role: Risk Manager
Architected the "Phish-hook" automated detection program using rapid prototyping and iterative frameworks to safeguard the global supply chain from fraudulent incursions.
Impact: Delivered $31.1M in validated savings within the first 8 months of deployment through high-precision fraud identification.