Sashank Goenka
Associate Product Manager
Bengaluru
Summary
• 3+ years Associate Product Manager specializing in B2B SaaS, AI-driven automation, and workflow optimization, delivering scalable solutions that drive efficiency and revenue growth.
• Proven expertise in strategic thinking, market research, and stakeholder management, ensuring seamless alignment between technical teams and customer needs.
• Successfully improved feature adoption by 35% and contributed to a 20% increase in ARR by driving product innovation and enhancing customer experiences.
• Led cross-functional teams using Agile methodologies to execute product roadmaps, define MVPs, and optimize UX, resulting in a 15% increase in customer retention.
• Strong technical foundation in SQL, JavaScript, and API documentation, enabling seamless collaboration with engineering teams and efficient problem-solving.
• Thrives in fast-paced environments, consistently delivering customer-centric solutions that enhance operational efficiency and product scalability.
Overview
2026
2026
years of professional experience
Work History
Associate Product Manager
Kapture Cx
Bangalore
8 2023 - Current
- Achieved $1.5M+ in ARR by leading the development and adoption of AI-powered automation solutions, including chatbots, voice bots, and workflow automation for enterprise clients.
- Increased customer engagement by 30% and reduced churn by 18% by launching real-time dashboards, automation-powered workflows, and an AI-driven employee database module.
- Optimized business processes, reducing manual efforts by 40% through AI-driven process automation, API integrations, and predictive analytics.
- Led the development of an API documentation portal, improving developer experience and reducing integration timelines by 25%.
- Enhanced sales enablement by collaborating with sales teams to craft AI-powered solutions, contributing to a 20% increase in enterprise deal closures.
- Drove AI-powered feature adoption, leveraging Generative AI, NLP, and automation tools, leading to a 35% increase in product usage.
- Managed vendor relationships, ensuring seamless delivery of AI and automation solutions, resulting in a 15% improvement in operational efficiency.
- Led cross-functional teams across engineering, design, and data science to define AI-driven product roadmaps, sprint planning, and feature releases, accelerating time-to-market by 20%.
Business Analyst
LeadSquared
Bangalore
05.2022 - 8 2023
- Conducted in-depth business analysis to identify key drivers impacting performance, providing actionable insights for strategic decision-making.
- Developed and presented market research findings, evaluating sales and consumer trends to shape both short-term and long-term business strategies.
- Designed and implemented business intelligence solutions, optimizing operational workflows and improving data accessibility.
- Created and maintained interactive dashboards to track key performance indicators, ensuring transparency and efficiency in reporting.
- Collaborated with stakeholders to define project objectives, aligning business goals with technology solutions to drive successful implementations.
- Provided technical support for troubleshooting analytics and reporting issues, ensuring seamless data management and interpretation.
Education
Bachelor of Technology (Honors) - Data Science
Jain Deemed University
Bangalore 04.2018 - 2022.04
Skills
- JIRA and REST API's
- Business process improvement
- Requirements Gathering
- Gitbook & BitBucket
- Chat GPT Expert
- Data Analysis
- Go To Market Strategy
- Product Lifecycle Management
- Prompting
- Powered Automations
- Product positioning
- Competitive Analysis
- User Acceptance Testing
- Retool
- Skilled in JQuery
- Python & MySQL
Accomplishments
- Leadsquared Admin Certified.
- Research and Analysis - Evaluated Freshdesk,Zendesk,Zoho and other competitors accounts to get an edge on the current market needs.
- Reduced organizational operating costs by 20% by streamlining processes.
- Collaborated with team of 5 in the development of Zepto Sepcial Project.
- Appreciated by the Management for introducing Gitbook & Retool for API Documentation and No Code Low Code tasks.
Timeline
Business Analyst
LeadSquared
05.2022 - 8 2023
Bachelor of Technology (Honors) - Data Science
Jain Deemed University
04.2018 - 2022.04
Associate Product Manager
Kapture Cx
8 2023 - Current
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