Sashidhar Akula

Experienced in reviewing and verifying claim allocations, adept at checking claim status by contacting payers or using IVR/Web Portals. Gather essential information through pertinent questions to address claim issues and document responses meticulously. Take proactive measures by preparing detailed call notes and initiating appropriate corrective actions with necessary documents. Ensure accuracy and transparency by recording all actions taken and posting comprehensive notes on the customer's revenue cycle platform. Consistently prioritize information security guidelines set by MBW while adhering to client-specific call note standards. Strong commitment to ethical conduct and actively engaged in resolving issues.

• Father's Name: Durga Prasad Rao
• Date of Birth: 08/15/1993