Having 3 years of experience in IT with relevant experience. I am a ServiceNow Certified Administrator with experience in working on various modules. I have worked on various ITSM modules like incident, problem, change management, Service-catalog, etc.
Project : British Telecom
Role : ServiceNow Developer.
Duration : Aug 2022 – Present Date.
Description: Migration of all modules (Incident, Problem, Change, Service catalog). Design and implement new functionality using Business Rules, UI Policies, UI Actions, Client scripts, script includes. Worked on Update sets and performed migration activities (Dev to QA, QA to Prod).
Roles and Responsibilities:
I hereby declare that the above-furnished details are fully true to the best of my knowledge and belief.