Sasmita Bhuyan
Summary
To seek a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learning. I look forward to gaining professional work experience in a dynamic growth-oriented environment.
Overview
1
1
year of professional experience
Work History
Customer Support Consultant
Karvy Data Management Services Limited
Bhuvaneshwar
06.2025 - 12.2025
- Assisted customers with inquiries and resolved issues efficiently.
- Collaborated with team members to improve service delivery processes.
- Maintained accurate records of customer transactions and support activities.
- Conducted follow-up communications to ensure customer satisfaction.
- Applied consultative approach to collect information on customer service, account and technical concerns.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Business Administration - BBA-CA
Michael Job College of Arts and Science
Coimbatore , India 05.2020 - 01/2024
Skills
- Excel
- WordPad
- Strong Communication
- Multi tasking
- Quick learner
- Adaptability
- Problem solving
- Customer service
Languages
- Odia
- Hindi
- English
- Odia
- Hindi
Personal Information
- Date of Birth: 05/25/99
- Nationality: Indian
Personal Qualifications
Bachelor of Business Administration (BBA-CA), Michael Job College of Arts and Science, 08/01/21, 05/31/24
Coursework
- Soft Skills Training
- Research Navigation
- Beauty Grooming
Languages
English
Proficient
C2
Timeline
Customer Support Consultant
Karvy Data Management Services Limited
06.2025 - 12.2025
Bachelor of Business Administration - BBA-CA
Michael Job College of Arts and Science
05.2020 - 01/2024