Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lt Col Satbir Singh (Retd)

Lt Col Satbir Singh (Retd)

Hyderabad

Summary

Dynamic healthcare leader with a proven track record at Care Hospitals, driving revenue growth through strategic marketing and operational efficiency. Expert in P&L management and team leadership, achieving significant improvements in patient engagement and service differentiation. Adept at fostering strategic partnerships to enhance market presence and optimize resource allocation.

Overview

24
24
years of professional experience

Work History

Unit Sales & Marketing Head

Care Hospitals
Hitec City
05.2024 - Current
  • Achieved revenue growth despite new competitors through enhanced patient acquisition and service differentiation strategies.
  • Improved payer mix from 83% to 85%, increasing revenue quality and margins.
  • Increased major surgical revenues in Neurology, Orthopaedics, and Nephrology via targeted marketing and clinical collaborations.
  • Enhanced Average Revenue Per Occupied Bed by 9% through case-mix optimization and operational efficiency.
  • Reduced consultant attrition to only 2 exits while onboarding 9 high-impact consultants through proactive talent strategies.
  • Established specialized verticals, boosting Ambulance Services revenue by 50% and Trade Partnerships revenue by 43%.
  • Streamlined CVIP referral process, ensuring timely payouts and fostering trust among supporting doctors.
  • Amplified digital presence through strategic online campaigns, utilizing performance analytics for improved patient engagement.

Regional Business Head (AP, Telangana & Odisha)

Red.Health
06.2023 - 05.2024
  • Achieved consistent 10% month-on-month growth through new business acquisitions in Telangana, Andhra Pradesh, and Odisha.
  • Managed 500+ ground staff, ensuring 98% fleet uptime and reducing emergency response TAT from 40 minutes to 20 minutes.
  • Drove Air Ambulance vertical growth with a threefold increase in monthly turnover from ₹20L to ₹60L within four months.
  • Implemented cost optimization initiatives, reducing regional expenses by 10% and attaining 8% EBITDA positive operations.

AVP (Operations)

Red.Health
09.2022 - 06.2023
  • Achieved up to 30% cost savings per ambulance through strategic negotiations and vendor management.
  • Streamlined fleet management processes across 16 cities, reducing deployment turnaround time from four weeks to two weeks.
  • Maintained 98% fleet uptime by optimizing operational protocols.
  • Expanded aggregator network from 15 to 32 cities, enhancing operating margins to 23% through optimized partnerships.

Program Director

ACT Grants
07.2021 - 09.2022
  • Conceptualized and managed Needs Analysis project, identifying treatment gaps in Cancer, Diabetes, TB, and Mental Health in India.
  • Oversaw deployment of 106 PSA Oxygen Generation plants across 23 states and 85 districts during COVID-19, enhancing hospital capacity.
  • Coordinated distribution of 2.5 crore face masks, 5,000 BiPAP machines, and 2,500 oxygen concentrators nationwide, ensuring seamless execution.
  • Led vendor negotiations to maintain project flow and ensure timely payments while exercising financial prudence.

Various Command & Staff Roles

Indian Army
12.2000 - 04.2021
  • Commanded over 1200 personnel during high-pressure combat operations across diverse terrains.
  • Managed operational readiness for more than 20,000 troops, ensuring mission success.
  • Executed logistics operations, facilitating safe troop movement of 800 personnel over 1600 kilometers.
  • Streamlined logistics processes to improve efficiency for 800 personnel in critical missions.

Education

PGDBA - Operations & Supply Chain

Symbiosis CDL
Pune

B.Sc. - Zoology

TDB College
Raniganj, West Bengal

Skills

  • P&L management
  • Healthcare operations
  • Process optimization
  • Team leadership
  • Crisis management
  • Logistics management
  • Market expansion
  • Stakeholder engagement
  • Strategic partnerships
  • Talent acquisition
  • Data-driven decision making
  • Revenue growth
  • Operational efficiency
  • Vendor management
  • Problem-solving
  • Effective communication
  • Public speaking

Languages

English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2

Timeline

Unit Sales & Marketing Head

Care Hospitals
05.2024 - Current

Regional Business Head (AP, Telangana & Odisha)

Red.Health
06.2023 - 05.2024

AVP (Operations)

Red.Health
09.2022 - 06.2023

Program Director

ACT Grants
07.2021 - 09.2022

Various Command & Staff Roles

Indian Army
12.2000 - 04.2021

PGDBA - Operations & Supply Chain

Symbiosis CDL

B.Sc. - Zoology

TDB College

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Lt Col Satbir Singh (Retd)