Satendra Kumar

• Introduced open source software/application

management infrastructure tools to create and

manage virtual server computing environment and users platform.

• Increased knowledge base for help desk staff by

authoring documentation for system configuration

and troubleshooting.

• Worked closely with other business analysts,

development teams and infrastructure specialists to deliver high availability solutions for Project stability.

• Installed, configured, tested and maintained

operating systems, application software and system management tools.

• Worked closely with customers, internal staff and other stakeholders to determine planning,

implementation and integration of system-oriented projects.

• Participated in continuous improvement by

generating suggestions, engaging in problem solving activities to support teamwork.

• Oversaw office inventory activities, including

ordering and requisitions, stocking and shipment

receiving.

Managing MS 365 admin centre (365 Exchange, Share Point) etc.

• Onboarded new employees, including training,

mentoring and new hire documentation.

• Conducted monthly inventories of raw materials and components on work floor.

• Managing day to day IT operational tasks and IT Teams
• Maintaining delivery and support plans e ective by communicating job expectations; planning, delegating, monitoring, coordinating, and enforcing systems, policies, and procedures
• Manage Backups, Manage Helpdesk Ticketing, Meet SLA, Quarterly audits on Active Directory environment/Antivirus/Backup policy/User access review/Change Management/Security etc
• Support Single Sign-On using ADFS/Azure Enterprise app etc., Managing MS 365 admin centre (365 Exchange, Share Point etc.) Maintained quality of service by establishing and managing to organizational standards
• Compliance operations Program of Internal and external (VA, SOC2, GDPR, HIPAA, CCPA, ISO 27701:2019, ISO 27017:2015 & ISO 27018:2019)
• Manage Domains and SSL /Wild Card SSL renewal and procurement, Manage Open Source UCS for Active Directory, Proxmox for Private Cloud Virtualization, Nagios for Monitoring etc
• Manage Azure / AWS Cloud for Production Servers & Execution servers, Single Sign-On for application etc
• Manage Linux Server (Oracle DB / Proxmox Virtual Servers etc / Oracle DB, Antivirus Software, Windows 10/11, Win Server 2016/2019, Active Directory / ADFS / Azure Ent App, Google apps Admin, Azure / AWS Cloud

• Supervise and attend to all IT and computer related issues in the Organization
• Ensure procured I.T equipment is working appropriately before delivering to users
• Contribute suggestions for improvements in the quality of organizations hardware, software and networking processes to enable efficient operation
• Installing and configuration of various software used in stock market like ODIN, NSE, BSE TAP servers and Back-office software
• Managing and maintaining all type of Network and System Inventory
• Managing Internet mailing client like Outlook, MS-Outlook and Windows Live
• Troubleshooting on all network related issue like switches and router configuration etc.

• System Software Configuring, Maintenance and Troubleshooting
• Maintaining maximum availability of supported services for users
• System and Servers installing, configuring and maintenance.