Satheesh Karuthakannan

• Office 365 Solution Design & Implementation: Designed and deployed solutions leveraging various Office 365 services, ensuring optimal performance and business alignment.
• Automation & Scripting: Developed advanced PowerShell and Microsoft Graph API scripts to automate administrative tasks, streamline operations, and generate comprehensive reports.
• Tier-3 Support & Troubleshooting: Provided Level 3 escalation support, diagnosing and resolving complex Office 365 issues to ensure seamless service delivery.
• Office 365 Administration & Optimization: Managed and optimized Microsoft 365 services, including Teams, SharePoint Online, Exchange Online, Security & Compliance, and Power BI.
• Process Automation: Automated operational processes using PowerShell, Graph API scripting, and Power Automate to enhance efficiency and reduce manual efforts.
• Technical Documentation & User Training: Created in-depth technical documentation, user guides, and best practices for Teams, SharePoint Online, and Office 365 to facilitate user adoption.
• License Management & Cost Optimization: Administered M365 licenses, collaborating with licensing partners (SHI) to optimize costs and ensure compliance.
• Financial Reporting: Generated and delivered detailed O365 license billing reports to the Finance Team on a monthly basis.
• Access Control & Security: Implemented and managed Role-Based Access Control (RBAC) and cross-tenant configurations for Teams and SharePoint Online to maintain security and governance.
• Monitoring & Service Reliability: Proactively monitored Microsoft 365 health and service alerts to ensure the reliability, security, and performance of the M365 environment.
• Tenant-to-Tenant Migrations: Executed seamless Office 365 tenant migrations, including SharePoint Online (SPO) and Microsoft Teams, ensuring minimal disruption.
• Feature Testing & Deployment: Evaluated and implemented Microsoft’s latest preview features based on tenant-specific requirements and business needs.
• Device Security & Compliance: Configured Intune Mobile Device Management (MDM) policies to enforce device security and compliance standards.
• Strategic Microsoft 365 Planning: Planned and implemented new M365 features in alignment with business goals and operational requirements.
• Governance & Collaboration: Managed all O365 services, overseeing the creation, governance, and lifecycle management of SharePoint Online sites, Teams groups, and channels.
• Onboarding & Offboarding Process Enhancement: Collaborated with HR and IT teams to streamline and enhance employee onboarding and termination workflows.
• Exchange Online Administration: Configured Exchange Online rules, connectors, alerts, and security policies based on business requirements.
• Microsoft Stream Migration: Led the migration from Stream Classic to Stream (SharePoint), ensuring a smooth transition with minimal impact.
• Power BI Integration & Reporting: Supported the implementation and publication of Power BI historical reports for Teams and Office 365 while managing Power BI Workspaces.
• Azure AD & Third-Party Integrations: Provided technical support for third-party application integrations with Azure AD, ensuring seamless authentication and security.
• Leadership & Team Management: Led a team of IT professionals, providing technical guidance, mentorship, and strategic direction to drive efficiency and innovation.
• Executive Reporting & Stakeholder Communication: Prepared and presented high-level status reports and insights to senior management, ensuring informed decision-making.
• ServiceNow & ITSM Operations: Managed ServiceNow task and incident allocation, ensuring SLA adherence, timely resolutions, and efficient team performance.

• Environment Assessment & Planning: Conducted a comprehensive assessment of the source environment to identify dependencies and migration challenges.
• Migration Strategy & Preparation: Developed and implemented a detailed Active Directory (AD) Forest-to-Forest and Office 365 Tenant-to-Tenant migration plan.
• Pre-Migration Configuration: Configured all necessary prerequisites for AD and O365 migrations, ensuring a seamless transition with minimal disruption.
• PowerShell Automation & Validation: Developed PowerShell automation scripts to assess the environment, validate migrated objects, and modify necessary attributes post-migration.
• User & Object Management: Created and updated attributes for shared accounts to ensure data consistency and compliance.
• Quest Migration Manager Configuration: Configured AD Endpoints, user passwords, and AD object synchronization within Quest Migration Manager to facilitate efficient migration.
• User & Group Migration: Successfully migrated 4,000 users, 2,000 security groups, 1,500 shared accounts, 2,000 contacts, and 1,800 distribution groups from the source to the target environment.
• Office 365 Endpoint Configuration: Configured Office 365 migration endpoints in BitTitan to ensure a secure and smooth data transfer.
• Mailbox & Resource Migration: Executed the migration of user mailboxes, shared mailboxes, resource mailboxes, contacts, and distribution groups while maintaining data integrity.
• Cutover & Post-Migration Activities: Led the final cutover phase, ensuring minimal downtime, validating the success of migrations, and addressing post-migration issues.

• Environment Assessment & Planning: Conducted a detailed assessment of the source environment to identify dependencies, risks, and migration strategies.
• Migration Strategy Development: Designed and implemented a structured Office 365 tenant-to-tenant migration plan, ensuring minimal business disruption.
• Pre-Migration Readiness: Configured all necessary tenant-to-tenant migration prerequisites, ensuring a seamless and secure transition.
• PowerShell Automation & AD Object Creation: Developed PowerShell automation scripts for bulk Active Directory (AD) object creation, optimizing efficiency and accuracy.
• User & Object Management: Created and updated attributes for users, distribution groups, shared accounts, and contacts in the target environment to maintain integrity and accessibility.
• Office 365 Endpoint Configuration: Configured Office 365 migration endpoints in BitTitan, facilitating a secure and efficient migration process.
• Mailbox & Object Migration: Successfully migrated user mailboxes, shared mailboxes, resource mailboxes, contacts, and distribution groups to the target environment, ensuring data integrity.
• Cutover & Post-Migration Activities: Led the cutover phase, validating migration success, troubleshooting issues, and ensuring a smooth transition.
• G-Suite to Office 365 Migration: Gained hands-on experience migrating Google Workspace (G-Suite) to Office 365.

• Infrastructure Deployment: Installed and configured Domain Controller (DC), Remote Access Server (RAS), Network Policy Server (NPS), DNS, and Certificate Authority (CA) servers to support enterprise operations.
• Always On VPN Deployment: Implemented Always On VPN Device Tunnel to enable secure and uninterrupted remote connectivity.
• Windows Autopilot Hybrid Setup: Designed and configured Windows Autopilot hybrid deployment prerequisites to streamline device provisioning.
• Application Proxy & Intune Integration: Installed and set up Azure AD Application Proxy and Intune Connector to facilitate secure access to on-premises applications.
• Intune Profile Management: Configured Application Proxy for seamless remote access, Hybrid Azure AD Join for centralized device management, On-Premises Domain Join for enterprise authentication, SCEP and Root Certificates for secure authentication, VPN Configuration for remote workforce connectivity, and Office 365 Apps Profile for automating application deployment.

• SQL Server Implementation & Upgrade: Installed, configured, and optimized SQL Server 2014 and 2016 while managing upgrades from SQL Server 2014 to SQL Server 2016.
• Database Administration: Managed SQL Development, Testing, UAT, and Production environments, ensuring high availability, security, and performance.
• Backup & Recovery Management: Designed and implemented SQL Server backup and restore strategies, ensuring data integrity and disaster recovery readiness.
• Job Scheduling & Monitoring: Created and monitored SQL Server Agent jobs, troubleshooting failures, and optimizing performance for critical tasks.
• System Performance Monitoring: Monitored SQL Server disk space, CPU, and memory utilization, ensuring system health and proactive issue resolution.
• Alert Configuration & Incident Management: Configured SQL alerts for service failures, blocking, deadlocks, and resource utilization, ensuring rapid response and minimal downtime.
• Troubleshooting & Performance Optimization: Investigated and resolved database slowness issues, query optimization, and index management to enhance overall performance.
• Collaboration & Issue Resolution: Worked closely with development teams to troubleshoot application-related database issues and coordinated with vendor support for escalations.
• Change Management & Documentation: Prepared and maintained SQL-related change activity documentation, ensuring compliance and audit readiness.
• UAT Refresh & Environment Maintenance: Performed UAT database refreshes in the first week of every month, maintaining data accuracy and testing reliability.
• Automation & Scripting: Developed and managed SQL automation tools and scripts, streamlining repetitive tasks and improving efficiency.
• Security & User Management: Administered SQL authentication, managing users, groups, and custom roles for secure database access.
• ETL & Data Transfer: Designed and executed ETL scripts for data migration and handled data transfers from Redshift DB to SQL DB using RunMyJobs Tool.
• Release & Deployment Support: Performed database deployments and provided support for application releases, ensuring smooth transitions and minimal impact on operations.

• SQL Server Upgrade Execution: Led the migration of 500+ production servers from SQL Server 2012 R2 to SQL Server 2014 R2, minimizing downtime and disruption.
• SQL Server Implementation & Configuration: Installed, configured, and optimized SQL Server 2014 to enhance performance, security, and compliance.
• Automation & Scripting: Developed silent mode upgrade scripts, streamlining and automating the SQL Server upgrade process for consistency and efficiency.
• Troubleshooting & Issue Resolution: Diagnosed and resolved upgrade and installation challenges, mitigating risks and maintaining system stability.
• Database Backup & Recovery: Designed and executed SQL Server backup and restore strategies, safeguarding data integrity and supporting disaster recovery.
• Monitoring & Alerting: Configured SQL Server alerts and notifications to proactively track system health, detect failures, and optimize performance.

Windows Server & Client Administration Exchange Server & Office 365 SharePoint Server Administration Azure Cloud & Virtualization

• Administered Windows Server 2008 R2,2012 R2,2016,2019, including ADS, DNS, DHCP, WSUS, WDS, FTP, and Group Policy configuration and updates.
• Diagnosed and resolved issues related to ADDS, network connectivity, and applications.
• Managed IIS 6,7,7.5 installations and administration.
• Configured and maintained LAN,WAN,wireless networks.
• Implemented and administered Hyper-V and VMware Workstation environments.
• Deployed and managed Windows 7,8,8.1,10 across 500 desktops and 250 laptops.
• Provided help desk support and resolved system-related issues.
• Installed and maintained SQL Server (2008 R2 - 2019), including database backups and restores.
• Upgraded SQL Server versions, ensuring smooth transitions across environments.
• Managed Symantec Anti-Virus Client,Server and updates.
• Installed, configured, and maintained Exchange Server 2010/2013/2019.
• Troubleshot client connectivity issues (Outlook, Active Sync, OWA) during and post-migration.
• Configured mail flow rules, send and receive connectors, and managed Office 365 licenses.
• Conducted tenant-to-tenant migrations for Exchange Online and Teams.
• Deployed and configured SharePoint Foundation 2010, 2013 servers.
• Migrated MOSS 2007 SharePoint sites to SP 2010 and managed SharePoint Online.
• Managed content databases, permissions, and service applications.
• Led tenant-to-tenant migrations using Sharegate Tools.
• Managed Azure VMs, backup configurations, and storage accounts (Blob, Table, Queue).
• Configured Azure Recovery, replication options, and VNETs (including peering, subnets, and NSGs).
• Integrated Azure AD with on-premises AD, managing IAM users, groups, roles, and policies.
• Configured Availability Sets, Load Balancers, and Traffic Manager for high availability.
• Migrated physical infrastructure and virtual machines to Azure cloud.
• Managed Azure DNS and executed subscription-to-subscription migrations.