Satheesh T

• Launched a new vertical called Smart homes in the top 8 metros within 3 months.
• Also heading the entire Digital Division/Category in the company.
• Onboarded India's Top Digital Door Lock Brands like Yale, Dorset, Godrej,Ozone and Qubo and Managing their accounts.
• Launched a new category called LGS partnering with Dormakaba in Bangalore.
• Launched the Electrical Category with Panasonic in Bangalore and Pune and created a process SOP and Inventory SOP.
• Led the Commercial negotiations on behalf of Installaco Wify Technology Private Limited and closed the all the deals.
• Trained all the in-house and contractual technicians on how to use the internal app by conducting online based training programs.
• Studied technical aspects of Smart Homes Category to identify key quality attributes and cost containment levels.
• Since the inception of the category, 1 cr of revenue is generated.
• Fostered positive work atmosphere by acting and communicating collaboratively with customers.
• Operating at 45% Gross Profit Margin.
• Trained our Central Supply/sales team on several sales techniques to improve their conversion rate.
• Managing a team of 15 to handle our day to day operations.

• Part of City launch team of CultFit's Sports Vertical called Fitso in Bangalore.
• Led projects and analyzed data to identify opportunities for improvement in the working model.
• Implemented a new model called partnership model in Bangalore.
• Have Signed multiple sports facilities as a core sports facilities in Bangalore.
• Negotiated terms and conditions with the sports facility stakeholders and closed multiple deals for long term.
• Acquired High Quality Sports Facilities with top quality infrastructures in Bangalore.
• Working closely with the product team to build a feasible product for Bangalore market.

Category Management :

• Achieved 500% Growth in Supply Onboarding in Men's Grooming Category.
• Launched and Managed Fitness at Home category in Full Stack Model.
• Launched and Managed Online Fitness category for Chennai, Hyderabad, Mumbai & Pune.
• Achieved 2x growth in Spa & Massage categories between Dec'19 to Mar'20.
• Revamped Party Makeup category by adding sufficient and planned supply.
• Improved Pro NPS and Customer NPS by providing training to all service professionals at right time.
• Assessed areas of service concern and developed improvement plans.

Acquisition:

• Listed more than 50 Sports Venues/Complexes on the application as partner venues.
• Activated Three Tier II cities in Tamilnadu (Coimbatore, Pondicherry and Tiruchirappalli).
• Increased the revenue by acquiring Tier-1 venues on the platform.
• Launched the pay at the venue model in Chennai for venue booking.
• Ensuring effective onboarding of the partner on our platform.
• Continually meeting with the management of the various sports complexes and maintain a strong relationship with them.

Acquisition :

• Onboarded High Quality professionals through call and by running various campaigns through WhatsApp and SMS
• Built strong supply force by acquiring professionals to keep Bad Customer Experience (BCE%) in control
• Increased Paid Active Professionals based on demand acquired around 900 plus professionals in categories like Electricians, Carpenters, Architects, General Contractors, House Painters, Interior Designers and Fitness Trainers in Chennai.

Supply Management :

• Conducted Conference Calls with all Paid Active Professionals and helped them in Scaling Up their Business.
• Built media Content on App Education & Made changes in customer side questionnaire to increase customer intent.
• Built communication channel on WhatsApp with all Tier-1 Professionals to keep Bad Customer Experience Under control.

Full Stack Project :

• Connected with newly paid professionals and help them to see success on our platform through proper onboarding
• Increased the revenue of the category and NPS.
• Increased the overall hiring percentage of the category through proper onboarding.