Windows cloud admin & cloud computing
Sathya P
Trichy
Summary
To be a part of highly creative business environment where I can apply my existing knowledge and creativity, acquire new skills and contribute effectively for the growth of the organization.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Analyst (Cloud Migration)
HCL Technologies LTD
10.2019
- Responsibility: Handling and working in ticket tool
- Maintain user data’s from the windows server 2012
- Given admin access control to the required user id’s
- Co-ordinate with vendor and give the solution for hardware related issues
- Allocate memory space for the new user
- Extern memory space for required user
- Given on job Training/KT sessions for fresher’s
- Handling team with official & friendly manner.
System Engineer
Vertex solutions deputed to Cognizant technology solutions
01.2017 - 08.2019
- Responsibility: Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more
- Provided desktop/network support to (9500 corporate users, Any VPNclient user Support)
- Handling and working in ticket tool (GSD Remedy Portal Application)
- Resolved complex network problems and supported remote monitoring
- Configure, backup and troubleshooting of outlook & Install proper backup system and network security
- Provide technical solutions and troubleshooting services on need basis
- Basic LAN / WAN connectivity and internet troubleshooting
- Supporting the following technologies:- Microsoft Office products- Outlook, word, excel, power point, Internet Explorer, Net beans, visual studio, SQL server etc
- Performed software installations and regularly scheduled updates
- End of the day reports to top management VLOOKUP, LOGICAL function in excel
- Achievements: Received client appreciation in identifying and resolving the desktop issues swiftly within specified SLA
- Given on job Training/KT sessions for fresher’s
- Key role player in my team for handling desktop issues at customer site
- Got the Award’s and Certificate’s from R&R Function for the Best performer
- Experience in handling issues at customer site for all desk top related issues
- Effectively solved customer issues within the specified and SLA
- Having 3.6 years of experience in desktop support activities
- Proficient Knowledge in system formatting, OS Installation (Windows 7 and 10) and troubleshooting desktop issues
- Having proficient experience in identifying RAM, SMPS, Hard disk and Mother Board failure issues
- Proficient knowledge in installing application software’s (MS Office, Adobe Reader Anti Virus Software’s and Office Communicator, Outlook etc..) and its maintenance
- Exposure in System assembling activities
- Proficient in configuring printers and resolving printer related issues
- Hands on experience in understanding the desktop issues swiftly and to solve the same.
FMS Engineer
PCS Technology PVT,LTD deputed to Cognizant technology solutions
04.2016 - 12.2017
- Responsibility: Services providing to COGNIZANT TECHNOLOGY SOLUTIONS PVTLTD; Experience in handling issues at customer site for all desk top related issues
- Effectively solved customer issues within the specified and SLA
- Proficient Knowledge in system formatting, OS Installation (Windows 7 and 10) and troubleshooting desktop issues
- Having proficient experience in identifying RAM, SMPS, Hard disk and Mother Board failure issues
- Proficient knowledge in installing application software’s (MS Office, Adobe Reader, Antivirus Software’s and Office Communicator, Outlook etc..) and its maintenance
- Exposure in System assembling activities
- Proficient in configuring printers and resolving printer related issues
- Hands on experience in understanding the desktop issues swiftly and to solve the same
- Hands on experience in installing antivirus software’s and updating periodic patches for better system performance
- Achievements: Received client appreciation in identifying and resolving the desktop issues swiftly within specified SLA
- Given on job Training/KT sessions for fresher’s
- Key role player in my team for handling desktop issues at customer site
- Got the Award’s and Certificate’s from R&R Function for the Best performer
- Experience in handling issues at customer site for all desk top related issues
- Effectively solved customer issues within the specified and SLA
- Proficient Knowledge in system formatting, OS Installation (Windows 7 and 10) and troubleshooting desktop issues
- Having proficient experience in identifying RAM, SMPS, Hard disk and Mother Board failure issues
- Proficient knowledge in installing application software’s (MS Office, Adobe Reader Anti Virus Software’s and Office Communicator, Outlook etc..) and its maintenance
- Exposure in System assembling activities
- Proficient in configuring printers and resolving printer related issues
- Hands on experience in understanding the desktop issues swiftly and to solve the same.
Service Engineer
Lookman Electroplast industries PVT,LTD
10.2014 - 01.2016
- Responsibility: Installing windows operating systems and troubleshooting OS related issues
- Analysis of customer issues pertaining to desktops
- Understating and identifying RAM, SMPS, Hard disk and Mother Board failure issues swiftly
- Installing and maintaining application software’s in customer desktops
- Installing antivirus software’s and updating periodic patches for better system performance
- Identifying Monitor and VGA card issues
- Configuring printers and resolving printer related issues
- Configuring and Installing CCTV Cameras at client places
- Identifying and resolving CCTV Camera issues
- Configure the CCTV Camera through remote application
- Done the Chip level and Board level service also.
Service Engineer
Texonic instruments Pvt Ltd.
11.2013 - 02.2014
- Responsibility: Installing windows operating systems and troubleshooting OS related issues
- Analysis of customer issues pertaining to desktops
- Understating and identifying RAM, SMPS, Hard disk and Mother Board failure issues swiftly
- Installing and maintaining application software’s in customer desktops
- Installing antivirus software’s and updating periodic patches for better system performance
- Identifying Monitor and VGA card issues
- Configuring printers and resolving printer related issues
- Identifying and resolving CCTV Camera issues.
Technical Co-ordinator
Microplus Networking solutions Pvt Ltd.
08.2012 - 11.2013
- Responsibility: Analysis of customer issues pertaining to desktops
- System Assembling activities
- Installing windows operating systems and troubleshooting OS related issues
- Understating and identifying RAM, SMPS, Hard disk and Mother Board failure issues swiftly
- Installing and maintaining application software’s in customer desktops
- Installing antivirus software’s and updating periodic patches for better system performance
- Identifying Monitor and VGA card issues
- Configuring printers and resolving printer related issues.
Technical Support Executive
Magus Customer Dialog Pvt Ltd.
12.2010 - 08.2012
- Responsibility: Analysis of customer issues pertaining to desktops
- System Assembling activities
- Installing windows operating systems and troubleshooting OS related issues
- Understating and identifying RAM, SMPS, Hard disk and Mother Board failure issues swiftly
- Installing and maintaining application software’s in customer desktops
- Installing antivirus software’s and updating periodic patches for better system performance
- Identifying Monitor and VGA card issues
- Configuring printers and resolving printer related issues.
Education
B.SC - Computer Science
Mohamed Sathak College of Arts and Science
Skills
Windows cloud admin & windows knowledge
Certification
B.SC (Bachelor of Science in Computer Science), Mohamed Sathak College of Arts and Science, Chennai
Personal Information
- Father's Name: R. Periyasamy ( Late )
- Date of Birth: 12/02/88
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Packages
MS-Office, Have good working experience in MS-Excel.
Extracurricular Activities
Actively participated in college symposiums and cultural events. Actively participated in Inter-college science exhibition. Participated in several Tamil Speech and Essay Writing competitions and won the prizes. Participated in several on stage drama scripts in my school days.
Interests
Windows cloud admin & cloud computing & cloud devops
Am willing to learn & do the work my best of knowledge.
Timeline
Analyst (Cloud Migration)
HCL Technologies LTD
10.2019
System Engineer
Vertex solutions deputed to Cognizant technology solutions
01.2017 - 08.2019
FMS Engineer
PCS Technology PVT,LTD deputed to Cognizant technology solutions
04.2016 - 12.2017
Service Engineer
Lookman Electroplast industries PVT,LTD
10.2014 - 01.2016
Service Engineer
Texonic instruments Pvt Ltd.
11.2013 - 02.2014
Technical Co-ordinator
Microplus Networking solutions Pvt Ltd.
08.2012 - 11.2013
Technical Support Executive
Magus Customer Dialog Pvt Ltd.
12.2010 - 08.2012
B.SC - Computer Science
Mohamed Sathak College of Arts and Science
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