Sci-Fi Novels
Sathyanarayanan Chandrasekar
Lead - People Operations
Bangalore,Karnataka
Summary
Well-qualified Lead - People Operations, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges with 5 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Lead - People Operations
Yellow.ai - CX Automation
02.2024 - Current
- Evaluated current policies and procedures for best practices in human resources management which led to improved organizational functioning.
- Enhanced overall workplace safety by conducting risk assessments, implementing safety protocols, conducting regular drills.
- Streamlined HR processes for increased efficiency and cost savings.
- Collaborated with department heads to create job descriptions and performance expectations that aligned with company objectives and industry standards.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Collaborated closely with department managers to address employee relations issues effectively and fairly.
- Facilitated conflict resolution sessions between employees when necessary, resulting in improved workplace harmony.
Senior HR Generalist
Yellow.ai - CX Automation
6 2021 - Current
- Created recruitment strategies to find best candidates for each opening.
- Developed strategies to increase employee satisfaction and reduce attrition across organization for 1000+ employees..
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Led special training courses such as yearly sexual harassment seminars.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Worked on improving and managing employee's productivity by connecting one on one with senior managers and identifying knowledge gaps.
Executive - HR
Vedantu Innovations Pvt. Ltd.
10.2020 - 05.2021
- Maintained human resources regulatory compliance with local and state laws.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Managed other HR staff and oversaw completion of tasks and initiatives.
Human Resource Executive
Nestaway Technologies Pvt Ltd
05.2019 - 10.2020
- Partner with HRBP to resolve employee grievances and productivity issues raised by managers
- Partner with Central HR team for HR System/Process projects and launch across Bangalore/Chennai
- Collate and validate monthly data for payroll from city and central teams across various regions
- Responsible for data gathering and cleaning up for HR system migration
- Worked on testing/launch of attendance module
- Trained managers/stakeholders post launch
- Individually cleaned and re-uploaded data of 1500 plus employees in SecurAX. This reduced cost leakages due to absenteeism and incorrect work hours of field employees
- Worked on Unit testing of Exit Module and highlighted process flow flaws to manage exceptions
- Worked on launch of e-onboarding module by testing various employee scenarios which eliminated data errors and improved onboarding/induction TAT to 1.2 days
Leader & Volunteer
U&I
06.2019 - 10.2021
- Coordinating with center's activities and planning in order to establish persistent growth in support for kids who are looking for support.
- Teaching Mathematics to Level 1 children at U&I Learning Center, Bengaluru
City Manager & Volunteer
Make A Difference
06.2015 - 05.2019
- Coordinating with various operations that are taking place with respect to Sevashram Trust and establishing rapport with authorities to execute programs dedicated for children and youths.
- Taught English to 11th grade children at Don Bosco Anbu Illam, shelter home in Coimbatore.
- Taught Mathematics to 7th grade children and taught about the importance of social skills, life skills
Education
MBA - Human Resources & Finance
Dr. GRD College of Science
Coimbatore, India 07.2017 - 2019.04
Bachelor's - Electrical And Electronics Engineering
PSG College of Technology
Coimbatore, India 06.2010 - 2015.05
Skills
Interests
TED Talks
Timeline
Lead - People Operations
Yellow.ai - CX Automation
02.2024 - Current
Executive - HR
Vedantu Innovations Pvt. Ltd.
10.2020 - 05.2021
Leader & Volunteer
U&I
06.2019 - 10.2021
Human Resource Executive
Nestaway Technologies Pvt Ltd
05.2019 - 10.2020
MBA - Human Resources & Finance
Dr. GRD College of Science
07.2017 - 2019.04
City Manager & Volunteer
Make A Difference
06.2015 - 05.2019
Bachelor's - Electrical And Electronics Engineering
PSG College of Technology
06.2010 - 2015.05
Senior HR Generalist
Yellow.ai - CX Automation
6 2021 - Current
HR Analytics using MS Excel for Human Resource Management
The course gives you an in-depth understanding of the importance of Analytics and how it can help in identifying, classifying, quantifying the productivity of employees, also on calculating the ROI of employee initiatives, and in supporting the business decisions with the backing of data.