Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Personal Information
Timeline
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SATISH SHINGNE

SATISH SHINGNE

Pune

Summary

Team Leader with overall experience of 12+ years in US mortgage, Expertise in Complete Underwriting review, Reverse mortgage and Bankruptcy, Good knowledge of MS-excel. People-oriented team leader expertise in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Always ready for new challenges and like to learn new things

Overview

15
15
years of professional experience
1
1
Certification

Work History

Team Leader

CCO
Pune
08.2023 - Current
  • Responsible for Critical Bankruptcy process managing end-to-end processes, ensuring SLA compliance.
  • Resolving complex escalations and collaborated with cross-functional teams to streamline communication.
  • Previously handled Reverse mortgage client for Hazard Claims and RPA Process.
  • Colabrating with onshore team for process transition
  • Manage team performance and regular evaluation.
  • Oversee day to day team operations.
  • Set clear team goals for the agents to be more productive
  • Mentoring team members toward growth paths; probation tracking and feedback reviews for new hires.
  • Driving Training and upskilling of new hires, helping build a more competent team

Senior Analyst

CCO
Pune
12.2022 - 07.2023
  • Worked in HUD assignment process as Senior analyst reviewing reverse mortgage loans
  • Verifying detail documents to send the loan for final approval to HUD
  • Did internal QC for team members, answering queries
  • Communicating with the client on a call and cascading the updates to the team.
  • Assisted the team leader with assignments and the end-to-end closure of the process.
  • Maintaining preparing daily production repots and sending it to the management.
  • Given training to new joiners

Underwriter SME

Verity Global Solutions Pvt. Ltd
Pune
10.2019 - 12.2022
  • Reviewed multiple files daily to achieve production goals while ensuring loan quality.
  • Cleared or waived applicable conditions by reviewing documentation promptly.
  • Communicated directly with processors and loan officers to expedite loan approvals.
  • Utilized selling guides to verify relevant underwriting guidelines consistently.
  • Assessed all underwriting documentation, including credit reports and income statements.
  • Executed internal quality control for team members, addressing queries as needed.
  • Facilitated client calls, relaying updates and feedback effectively.
  • Updated standard operating procedures and clarification tracker for team support.

Processor

MPHASIS Limited
Pune
10.2018 - 10.2019
  • Ensured verification of borrower information, assets, and incomes per guidelines and checklists.
  • Assessed documentation such as 1003 applications, income records, and purchase contracts for compliance.
  • Ran AUS/DU assessments to prepare loans for underwriting decisions.
  • Provided expertise in Pre-ops and Lean Beam processes for JPMC client engagements.
  • Performed internal quality checks to maintain high standards among full-time employees.
  • Supported team lead functions in their absence to uphold workflow efficiency.
  • Managed daily trackers for production, downtime, and quality metrics efficiently.

Senior Analyst

M.B.S. PVT. LTD.
04.2015 - 09.2018
  • Worked in US Foreclosure Process as Senior analyst
  • Preparing Affidavits and Order.
  • Connecting to onshore team every day on the prepare documents and share them with the attorney firms.
  • Manage report and maintain data to ensure accurate data availability for managers and decision-makers.

Senior Associate

SLK Global
Pune
03.2012 - 04.2015
  • Worked as Loan Origination specialist in Pre-underwriting process responsible for inputting the Borrowers information & assets information into system, verify borrowers Incomes according to the required documents, Running AUS/DU report and, checking all other required documents and disclosures to stage the loan to underwriting for approvals or denials.
  • Compile and generate report by capturing key data related to production for all employees.
  • Manage report and maintain data to ensure accurate data availability for managers and decision-makers.

Customer Care Specialist

TATA BUSINESS SUPPORT SERVICES PVT. LTD.
04.2010 - 02.2012
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on product knowledge.

Education

Bachelor of Commerce - Account and Business Management

S.P college
Pune, MH
01.2015

Skills

  • Process management
  • Escalation resolution
  • Performance management
  • Training and upskilling
  • Client communication
  • Goal setting

Certification

  • S.C.N.A, Silicon certified Network Engineer
  • 1 Year Diploma in Computer Hardware and networking, Silicon Valley Certifications, Nasik

Hobbies and Interests

  • Playing Games, A competitive Gamer in eSports.
  • Watching Cricket

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 02/03/90
  • Nationality: Indian
  • Marital Status: Married

Timeline

Team Leader

CCO
08.2023 - Current

Senior Analyst

CCO
12.2022 - 07.2023

Underwriter SME

Verity Global Solutions Pvt. Ltd
10.2019 - 12.2022

Processor

MPHASIS Limited
10.2018 - 10.2019

Senior Analyst

M.B.S. PVT. LTD.
04.2015 - 09.2018

Senior Associate

SLK Global
03.2012 - 04.2015

Customer Care Specialist

TATA BUSINESS SUPPORT SERVICES PVT. LTD.
04.2010 - 02.2012

Bachelor of Commerce - Account and Business Management

S.P college

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SATISH SHINGNE