Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SATTVIKEE SADHUKHAN

SATTVIKEE SADHUKHAN

Kolkata

Summary

Aviation Operations Professional with 3+ years at InterGlobe Aviation Ltd (IndiGo) in Flight Operations & Passenger Handling. Managed 200+ passengers daily, resolved grievances, coordinated with crew & ground teams in a 24x7 high-pressure environment. Now moving to HR Operations, learning HR Analytics (Excel & Power BI).

Overview

5
5
years of professional experience

Work History

Senior Executive

INTERGOLBE AVIATION LTD
09.2023 - Current
  • Senior Executive | InterGlobe Aviation Ltd (IndiGo), Kolkata | Sep 2023 - Present
  • - Handle daily flight operations, flight documentation & coordination with crew, ground staff, security for on-time departures
  • - Manage passenger handling for 200+ passengers daily - check-in, boarding, special assistance & flight disruptions
  • - Resolve passenger grievances - delays, missed flights, baggage issues - with calm & quick solutions
  • - Coordinate with Airlines, Security, Baggage & Catering for seamless ground operations
  • - Ensure compliance with aviation SOPs, safety protocols & documentation

Intern

TAJ DECCAN
Hyderabad
11.2021 - 03.2022
  • Assisted with guest complaints by listening actively and resolving issues effectively.

Education

BSc - International Hotel and Tourism Administration

MAKAUT
W.B

Kendriya Vidyalaya Barrackpore Army
Kolkata

Skills

Grievance Handling Team Coordination Conflict Resolution Documentation & Reporting MS Excel (Learning Advanced) Power BI (Learning) MS Office

Languages

English

Hindi

Bengali

Timeline

Senior Executive

INTERGOLBE AVIATION LTD
09.2023 - Current

Intern

TAJ DECCAN
11.2021 - 03.2022

BSc - International Hotel and Tourism Administration

MAKAUT

Kendriya Vidyalaya Barrackpore Army
SATTVIKEE SADHUKHAN