Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Satvik P Maland

Satvik P Maland

Bengaluru

Summary

Versatile and results-driven professional with 7.5 years of multifaceted experience spanning operations, sales, field operations, Product Management, Product Requirements, customer-facing roles, customer experience, marketing, sales analysis, continuous improvement, and business consulting. Proven track record of driving operational excellence, enhancing customer satisfaction, and contributing to revenue growth. Adept at leveraging analytical skills to identify opportunities for process improvement and implement strategic initiatives. Demonstrated ability to collaborate across diverse functions, coupled with a commitment to continuous learning and innovation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SR. OPERATION'S ANALYST (Channel)

Micron Technologies
01.2022 - Current
  • Order Management Lead for the Next Gen Order Promiser project by Blue Yonder, overseeing UAT's, conducting root cause analysis of bugs and facilitating collaboration between Business and IT teams for timely resolution and smooth operations
  • Business Consultant for Channel Business, focused on driving process enhancements to reduce cost and improve efficiency.
  • Orchestrated a strategic initiative to optimize inventory management resulting in a noteworthy reduction of weeks of inventory, enhancing supply chain efficiency and minimizing holding costs
  • Identified areas of risk exposure related to operations activities and developed mitigation strategies.
  • Pioneered a cost effective shipping solution by transitioning to the use of full trays for product shipments, optimizing packaging processes and reducing shipping expenses.

CUSTOMER SALES OPERATIONS SPECIALIST (CPG)

Micron Technologies
01.2020 - 01.2022
  • Demonstrated expertise in managing customer relationships, addressing inquiries and concerns across supply chain, technical issues, and supply-demand challenges
  • Experience in coordinating supply chain processes to address customer needs and manage expectations, ensuring timely delivery of products
  • Execution of streamlined order processing procedures, reducing lead times and enhancing overall efficiency
  • Achieved revenue growth by cultivating and nurturing strategic client relationships, anticipating customer needs and successfully aligning company solutions with client objectives
  • Developed and executed strategic account plans, contributing to a Year on Year growth in market share
  • Implemented proactive communication strategy, reducing response times and enhancing overall client engagement.

AREA BUSINESS MANAGER

Oravel Stays Private Limited
02.2019 - 09.2020
  • Orchestrated successful portfolio management, leading to increase in number of properties within the assigned area.
  • Managed and mentored a team of 10 business development executives, driving a 30% increase in area-wide occupancy and revenue.
  • Analyzed market trends and competitive landscape to implement pricing strategies that boosted property revenue by 18%.
  • Successfully negotiated and closed agreements with property owners, securing partnerships that led to an average revenue growth of 25% per property.
  • Regularly tracked and reported on key performance metrics, providing insights that led to strategic decisions and a 20% increase in profitability.
  • Implemented strategic models resulting in improvement in revenue per available room (RevPAR) across the portfolio.
  • Maintained and strengthened relationships with over 30 property owners, resolving issues promptly and ensuring operational continuity.
  • Spearheaded innovative marketing initiatives, resulting in growth in customer bookings and market share within designated area.
  • Developed and executed customer feedback mechanisms, resulting in a 10% reduction in customer complaints and a 12% improvement in service quality ratings.

SALES ANALYST

Accenture
02.2016 - 03.2017
  • Conducted in-depth market analysis, providing actionable insights that contributed to increase in sales
  • Developed data driven sales forecasting models, improving accuracy and aiding in strategic decision making
  • Streamlined sales reporting processes, reducing turnaround time and enhancing overall efficiency in sales operations
  • Implemented Sales performance metrics leading to improvements in identification of key growth opportunities for clients.

OPERATION'S SPECIALIST

Omega Healthcare
07.2014 - 11.2015
  • Managed Complete medical billing process
  • Streamlined billing processes leading to improvement in claim submission efficiency and faster reimbursement cycles.

Education

MBA in Product Management -

MBA-ESG
09-2019

BBA: Business Administration And Management -

DR.CV RAMAN UNIVERSITY
03-2016

Skills

  • Business Strategy
  • Product Life-Cycle Management
  • Managing Product Requirements
  • Understanding of Storage Industry
  • Understanding of DRAM and SSD architecture, hardware, interfaces, firmware and controllers
  • Handling Distributors
  • Stakeholder Management
  • Program Management
  • Negotiation Skills
  • Sales Territory Management
  • Portfolio Management
  • Vendor Management
  • Large complex project delivery
  • End to end service delivery

Certification

  • Generative AI in Supply Chain Management 2024 - IIM MUMBAI
  • Global Certification on Business and Operations Analytics Global Online - IIM MUMBAI
  • Global Certification on Supply Chain and Demand Analytics - IIM MUMBAI
  • Course on End-to-End Supply Chain Transformation through Digitization - IIM MUMBAI
  • Practitioner of the principles of LEAN THINKING - LEAN LEADERSHIP INSTITUTE
  • Blue Yonder Order Promiser Level -1 Certification

Timeline

SR. OPERATION'S ANALYST (Channel)

Micron Technologies
01.2022 - Current

CUSTOMER SALES OPERATIONS SPECIALIST (CPG)

Micron Technologies
01.2020 - 01.2022

AREA BUSINESS MANAGER

Oravel Stays Private Limited
02.2019 - 09.2020

SALES ANALYST

Accenture
02.2016 - 03.2017

OPERATION'S SPECIALIST

Omega Healthcare
07.2014 - 11.2015

MBA in Product Management -

MBA-ESG

BBA: Business Administration And Management -

DR.CV RAMAN UNIVERSITY

Similar Profiles

CREATE PROFILE
Satvik P Maland