Satyabrat Mallick
Pattamundai
Summary
Dynamic Zonal Sales Manager with Bharti Airtel LTD, adept at driving revenue growth through strategic planning and team leadership. Proven track record in expanding distribution channels and launching successful products. A passionate team player with strong analytical skills, committed to achieving targets and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Zonal Sales Manager
Bharti Airtel LTD
05.2024 - Current
- Handling two District (Kendrapara & Jagatsinghpur) Taking care of 11 Distributors and entire distribution channel.
- Handling 4 TSM (Territory sales manager)
- Planning & Monitoring Of Monthly Target By daily wise Phasing, Tracking & Strong Follow Up.
- Taking care and accelerating Gross Add (Activation), Primary, Secondary, tertiary & opening up of new ETOP UP Selling Outlets & Sim selling Outlets in urban as well as in core rural areas which ultimately enables revenue generation & meeting MONTHLY TARGET.
- Taking care of Mobility business as well as broadband business (Wi-Fi).
- Implementation of system and user friendly processes at all Distributor points that will help to track sales target and achievement of the same.
- Launching of new product by creating hype among the retailers. Ensuring availability and visibility index all across the territory.
- Analysis of competitors' strategies & schemes with action plan. Overall Sales and Distribution growth of the Territory
MSL (Manager)
Jio Telecom limited
10.2023 - 04.2024
- Handling two District (Bargarh & Sonapur) Taking care of 17 Distributors & 34 On roll Man Power.
- Planning & Monitoring Of Monthly Target By daily wise Phasing, Tracking & Strong Follow Up.
- Taking care and accelerating Gross Add (Activation), Primary, Secondary, tertiary & opening up of new ETOP UP Selling Outlets & Sim selling Outlets in urban as well as in core rural areas which ultimately enables revenue generation & meeting MONTHLY TARGET.
- Taking care of jio phone sales & services as per company requirement.
TSM (Asst. Manager)
Bharti Airtel Ltd
10.2018 - 09.2023
- Distribution Expansion, Retail Expansion, Retail Education, Motivation & Team Handling.
- Planning & Monitoring Of Monthly Target By daily wise Phasing, Tracking & Strong Follow Up.
- Taking care and accelerating Gross Add (Activation), Primary, Secondary, tertiary & opening up of new ETOP UP Selling Outlets & Sim selling Outlets in urban as well as in core rural areas which ultimately enables revenue generation & meeting MONTHLY TARGET.
- Implementation of system and user friendly processes at all Distributor points that will help to track sales target and achievement of the same.
- Launching of new product by creating hype among the retailers. Ensuring availability and visibility index all across the territory.
- Analysis of competitors' strategies & schemes with action plan. Overall Sales and Distribution growth of the Territory
S I C:-Store In charge
Bharti Airtel Ltd
01.2016 - 09.2018
- Overall responsibility for activities at customer service, Indoor And outdoor-level sales and revenue targets across all products (voice - postpaid/ prepaid, DTH, Broadband Airtel Payments bank etc.)
- Sales and services related escalation and solution with in TAT. Increase revenue per footfall by adding customers purchase decisions Responsible for escalation and handling of faults related to Service.
- To ensure complete and accurate resolution within the defined TATs.
Team Leader
Bharti Airtel Ltd
09.2014 - 12.2015
- Handel Team And Achieve The Team Target Provide client support to Airtel Customers.
- Improve Customer Satisfaction through effective collaboration To ensure complete and accurate resolution within the defined TATs.
- Customer Satisfaction.
- Responsible for escalation and handling of faults related to Service.
- Handling all type of query product related and resolving within TAT.
- Churn Cases handling those customers not satisfied. Maintaining good relationship with the customer & taking regular feedback from customer for services.
Admin Assistance
Larson & Tubro
01.2014 - 07.2014
- Maintain Labour Report And Keep Track Of Man days
- Making Daily Labour Report
- Prepare gate Report
- Prepare Payment of Contractor
- Handel The Entire Site Requirement
Education
B.com -
Uttkal University
01.2011
Intermediate -
Odisha Education Board
01.2008
High School -
Odisha Education Council
01.2006
Skills
- A good team worker
- can handle any situation
- Good leadership qualities
- Passionate about work
- Hardworking, fast learner, patience
- Have control over stress during a heavier workload
- A strong sense of responsibility and commitment toward assignments
- Implementing a high level of standards in working procedures
Accomplishments
- Best TSM at Sambalpur zone in Month of June 2019
- On the basis of MNP Performance Best TSM in Circle on Month of Nov 2020
Hobbies and Interests
- Playing Cricket
- Listen Music
Languages
- Odia
- English
- Hindi
Personal Information
- Father's Name: Sarbeswar Mallick
- Mother's Name: Pratima Mallick
- Date of Birth: 06/04/91
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Zonal Sales Manager
Bharti Airtel LTD
05.2024 - Current
MSL (Manager)
Jio Telecom limited
10.2023 - 04.2024
TSM (Asst. Manager)
Bharti Airtel Ltd
10.2018 - 09.2023
S I C:-Store In charge
Bharti Airtel Ltd
01.2016 - 09.2018
Team Leader
Bharti Airtel Ltd
09.2014 - 12.2015
Admin Assistance
Larson & Tubro
01.2014 - 07.2014
B.com -
Uttkal University
Intermediate -
Odisha Education Board
High School -
Odisha Education Council