Hi, I’m
Satyabrata Puhan
Jajapur,Odisha
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Successful Executive with over 3 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Versatile Executive offering 3-year track record of overseeing and managing Subscription operations to meet business objectives. Strong knowledge of budget administration, business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills.
Overview
9
years of professional experience
3
years of post-secondary education
Work History
Zee Entertainment Enterprises LimitedJajapur, ORISSA
Digital Sales Subscription & Support Manager
11.2021 - Current
Job overview
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Recruited, interviewed, and hired employees and implemented amentoring program to promote positive feedback and engagement.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed accounts to retain existing relationships and grow share of the business.
- Built relationships with customers and thecommunity to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Drove sales by developing multi-million dollar contract sales.
- Communicated product quality and market comparisons by creating sales presentations.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
Ola Cabs ANI Technologies Pvt.ltdBHUBANESWAR, ODISHA
OLA CABS PVT.LTD
2018.Feb - 2020.May (2 education.years_Label & 3 education.months_Label)
Job overview
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Sourcing
- Field Visits
- Handling day to day operation
- Looking on boarding and attachment
- Handle day to day and resolving the issues
IFFCO TOKIO General insurance companyBHUBANESWAR, ODISHA
IFFCO Tokio General Insurance Co.Ltd.
10.2016 - 01.2018
Job overview
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Obtained underwriting approval by completing application for coverage.
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Identified and solicited sales prospects in agency databases.
- Researched and identified potential new markets.
- Collected premiums on or before effective date of coverage.
- Finalized sales and collected necessary deposits.
ICICI BankBHUBANESWAR, ODISHA
Junior officer (Icici Bank)
2014 - 2016 (2 education.years_Label)
Job overview
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
Education
Routara High SchoolRoutrara
BBA from Marketing
2007.Apr - 2010.Jul (3 education.years_Label & 3 education.months_Label)
Skills
- Market Research
- Staff Development
- Labor Cost Controls
- Business Development
- Strategic Planning
- Project Planning
- Increasing sales
- Sales Proposals
- Event sales
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Digital Sales Subscription & Support Manager
Zee Entertainment Enterprises Limited
11.2021 - Current
OLA CABS PVT.LTD
Ola Cabs ANI Technologies Pvt.ltd
2018.Feb - 2020.May (2 education.years_Label & 3 education.months_Label)
IFFCO Tokio General Insurance Co.Ltd.
IFFCO TOKIO General insurance company
10.2016 - 01.2018
Junior officer (Icici Bank)
ICICI Bank
2014 - 2016 (2 education.years_Label)
Routara High School
BBA from Marketing
2007.Apr - 2010.Jul (3 education.years_Label & 3 education.months_Label)
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