SATYABRATA SUTAR
Bhadrak
Summary
Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.
Overview
1
1
year of professional experience
Work History
Sales and Relationship Manager
ICICI Bank Pvt. Ltd.
Rayagada
02.2024 - Current
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Implemented strategies aimed at improving overall customer satisfaction levels.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Provided expert financial advice to clients, enhancing their decision-making process.
- Established strong relationships with clients through regular, personalized communication.
- Developed and executed strategies for customer retention and acquisition.
- Analyzed market trends and identified potential new customers through research activities.
Education
Bachelor of Science -
Utkal University
Bhubaneswar09-2021
Skills
- Client relationship management
- Strategic planning
- Market analysis
- Negotiation techniques
- Effective communication
- Interpersonal skills
- Sales expertise
- CRM proficiency
- Customer retention
- Financial advising
- Customer service
- Relationship building
- Client acquisition
- Problem resolution
Languages
Hindi
First Language
English
Advanced (C1)
C1
PERSONAL DETAILS
- Name: Satyabrata Sutar
- Date of Birth: 26 JAN 2001
- Nationality: Indian
- Marital status: Unmarried
- Address: Thakurpatana,Dhusuri,Bhadrak,Odisha,India,756119
Timeline
Sales and Relationship Manager
ICICI Bank Pvt. Ltd.
02.2024 - Current
Bachelor of Science -
Utkal University
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