Certified and self-driven Observability/Site Reliability Engineer eager to apply his extensive knowledge and experience in a practical setting, Skilled at providing practical IT support to clients, creating monitoring and testing solutions, and developing automation tools and services. Effective communicator with a deep passion for technology, strong analytical skills, and the ability to manage/perform in a team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager Observability Software Engineering
ukg(Ultimate Kronos Group)
Noida
02.2022 - Current
Overseeing the implementation and maintenance of monitoring systems to ensure the health and performance of IT infrastructure, applications, and services
Defining alerting thresholds, configuring alerting systems, and managing alert notifications to ensure timely response to incidents.
Leading incident response efforts by coordinating with cross-functional teams to diagnose and resolve issues impacting system availability and performance.
Developing and implementing strategies to enhance observability, including logging, metrics, and tracing, to gain insights into system behavior and improve troubleshooting capabilities.
Assessing and selecting monitoring and observability tools, overseeing their deployment, and ensuring they meet the organization's requirements.
Analyzing system performance metrics and logs to identify trends, anomalies, and areas for optimization.
Documenting monitoring processes, procedures, and best practices, and providing training to team members on observability tools and practices.
Continuously evaluating and improving observability practices, tools, and processes to enhance system reliability, availability, and performance
Sr.Principal Software QA Engineer
UKG(Ultimate Kronos Group)
Noida
09.2009 - 02.2022
Prepared the Scripts IN VUGEN11.5
Running the load tests
Analyzing and monitoring the test runs
Analysis and preparing the reports
Analysis of top running queries, errors and performance counter
Completed Automation (UI +API) as per Plan
Developed and implemented test cases and framework as per best practices
Implemented Automation(UI +API) as robust and maintainable.
Improved automation framework and processes
Executed Automation suites at all branches level
Contributed towards achieving 100% automation in framework.
Created small mobile POC framework using APIUM,EMULATOR with Java
Followed processes like ALM updation, code checked in GIT
Automated dashboard for execution results
Worked with Headline teams for fixing of defects which blocked the automation
Trained headline teams on new automation tools, frameworks and best practices
Implemented end-to-end design and scenarios for product’s end-to-end testing
SR. Software Engineer
NETEDGE COMPUTING GLOBAL SERVICES PVT LTD
Noida
08.2007 - 09.2009
Creating a EAR File and deployment on the test server.
Running the DB Script and Insert Script through Sql Query Analyzer.
Deployment of Web Application to the Production Server
Responsibilities including Handle all kinds of changes and incidents of the severity of 1, 2, and 3, 4 levels.
Performing Patching changes, Incidents, and Break-fix issues on Windows servers.
Skilled at reviewing test cases making sure are by requirements and the overall testing process by activities such as change and defect
management and conducting user acceptance testing.
Manage Software system development and integration projects through phase shape of project life cycle analysis, design, development,
testing, implementation & post-production support.
Work with Team Manager to ensure resource workload is balanced across projects. Also taking care of product testing activities.
Understand business service level agreements and prioritizes technical workload to deliver targets set.
Providing support 24 * 7 and out-of-hours call-out Rota (On-call Support).
Education
Masters in Information Technology - Information Technology
Sikkim Manipal University
Gangtok
03-2004
Skills
SRE/Observability Management
Process Monitoring
Project Management
Service Delivery Management
Splunk
ELK
Influx
Datadog
Prometheus
Grafana
Jmeter
Load Runner
Core Java
Python
Selenium
EDB,Postgres Enterprise manager
Rest Assured
GIT HUB
Agile Concepts
AWS Cloud
Unix / Shell Scripting
Jenkins
Prometheus Terraform
Service Now
CI/CD Pipeline
SQL Developer
SOAP UI
Docker
Kubernetes
Accomplishments
UKG Aspire Hackathon wining Award
Cracked 2nd placed in the Microsoft challenge.UKG #48 hr. Las Vegas
Nominated for People Leaders Award
Affiliations
fitness freak
Quick learner with excellent communication, interpersonal and intuitive skills.
Committed, efficient and self-motivated team player.
Thrive in both independent and collaborative environment.
Certification
Google Cloud Certified Professional Cloud Architect
PagerDuty Foundational Practitioner Certification
Incident Responder Certification
Introduction to Observability-Datadog
Introduction to Application Performance Monitoring-Datadog
Observability in cloud native apps using Opentelemetry.
Test Automation with Python: 1 Introduction to Automated Testing
ISTQB certified
Timeline
Manager Observability Software Engineering
ukg(Ultimate Kronos Group)
02.2022 - Current
Sr.Principal Software QA Engineer
UKG(Ultimate Kronos Group)
09.2009 - 02.2022
SR. Software Engineer
NETEDGE COMPUTING GLOBAL SERVICES PVT LTD
08.2007 - 09.2009
Masters in Information Technology - Information Technology