Summary
Overview
Work History
Education
Skills
Projectwisejobs
Activities
Residence
Personal Information
Languages
Academic Projects
Timeline
Generic

Satyajit Mondal

Kolkata

Summary

More than 10 years of experience in fully mechanized heavy mining machinery in underground and open cast coal mines.

Worked on multiple projects across geographies. Having experience of working on end-to-end implementation projects, upgrade and support of service and maintenance of equipment.

A team player, quick learner with excellent interpersonal skills.

Proven track record of team leading and client handling.

Overview

11
11
years of professional experience

Work History

Asst. Manager (Sales and Service)

Sandvik Mining and Rock Technology India Private Limited
01.2023 - Current
  • Assistant Manager, with a proven track record of supporting operational excellence and team success. Skilled in staff supervision, project coordination, and process optimization. Committed to driving results through effective leadership and collaboration.
  • Successfully sold and commissioned one Drum cutter for the High-speed Ahmedabad-Mumbai Bullet train project under the Sarala Project Ltd.
  • Successfully sold and invoiced four units of Continuous Miner in SMS Ltd.

Service Specialist (Product Support)

Sandvik Mining and Rock Technology India Private Limited
01.2016 - 12.2022
  • Monitored inventory levels for parts used in service operations to ensure sufficient stock is available at all times.
  • Participated in team meetings regularly in order to share ideas or provide updates on progress towards goals.
  • Prepared estimates for customers based on their individual needs while staying within predetermined budget parameters.
  • Demonstrated strong attention-to-detail when performing quality assurance tests after completing a job.
  • Organized daily work schedule to ensure efficient use of time while adhering to company policies and procedures.
  • Provided training to new staff members on the proper use of tools, equipment, supplies, processes. related to service operations.
  • Processed payments for services rendered accurately and efficiently.
  • Ensured compliance with applicable laws, regulations, safety standards, and internal policies and procedures when providing service.
  • Performed basic troubleshooting on equipment or systems to resolve minor technical issues quickly and effectively.
  • Helped management create successful, customer-oriented environment with low complaint levels and high service quality.

Electrical Engineer

JMS Mining Services Private Limited
10.2013 - 12.2015
  • Monitored project progress against established timelines in order to ensure timely completion.
  • Implemented preventive maintenance procedures for all installed equipment as per manufacturer's specifications.
  • Provided technical support for the installation and maintenance of various systems.
  • Performed troubleshooting of complex electrical systems to identify root cause of issues.
  • Provided technical support and troubleshooting for electrical issues, minimizing downtime and enhancing system functionality.
  • Analyzed customer needs and provided technical solutions to meet those requirements.
  • Met with customers to identify electrical needs and recommended appropriate services and equipment.

Education

B.E. in Electrical Engineering -

IIEST, Shibpur
01.2013

PGDBA in Project Management (Operation) -

Symbiosis Pune (SCDL)

Course on PMs CAPEX & OPEX -

UDEMY

Lean six sigma green BELT -six sigma academy Amsterdam -

UDEMY

SALESFORCE CRM -

Udemy

Skills

  • Product Knowledge
  • Service, Maintenance, Installation and Commissioning
  • Equipment sales and aftermarket support related to customer meet, sales and invoicing
  • Tendering, selection of equipment, POC
  • Customer Service Management
  • Team management
  • Planning and Inventory control
  • Monitoring
  • Review FMC operations
  • Computing
  • Recruiting and interviewing
  • Customer Relationship Management (CRM)
  • Project Management
  • Staff Training and Development

Projectwisejobs

  • Yojak Project, DGBR-Leh, DGBR-Govt of India-BRO, 02/2022, Product launch and NCNC trial, Beginning to Final stage of Product manufacturing, (Sandvik Made in INDIA) Twin Cutter-MA520
  • MINOP BM PROJECT- Dhanbad, MINOP INNOVATIVES Pvt. Ltd., 01/2022 - 01/2023, Service Support and Supervision, Successfully assembled one bolter miner. Commissioning and performance test with warranty., (Sandvik made) Bolter Miner -MB670-1-352
  • JMS MINING SERVICES Pvt Ltd (Nagpur-Rebuild), JMS MINING SERVICES Pvt Ltd, 06/2021 - 09/2021, Support technically in respect to parts and products for refurbishment and rebuild work of Bolter Miner., Direct one to one communication with factory in terms of drawings, layout, fabrication, modification, and warranty of spare parts., (Sandvik made) Bolter Miner MB670-146
  • Moonidih Bolter Miner Project-XV SEAM-Dhanbad, Indu Project Limited, 05/2017 - 2021, Service Support and Supervision, Successfully commissioned two Bolter Miner Package, which includes Bolter Miner, Shuttle Car and Feeder Breaker. Leveraging skills to enhance business process. Achieving the fleet availability min 90% and follow the reliability factor MTBF of 50 hours and MTTR of 3 hours. Working in coordination with INDU Team for technical supports related to training customer operators, service personnel and maintenance of equipment. Managing the spare parts and monthly audit of machines. Documented SOP, RCFA and case studies of parts failure. Documented MIS report, monthly invoicing and project related works. Review and monitor service performance parameters with field team periodically., (Sandvik made) Bolter Miner -MB670-1-282 & 283. Shuttle Car- TC-790-073,074,067 & 068. Feeder Breaker -CR-320-008 & 009. Power Centre -Ampcontrol made (6.6 kV -1.1 kV transformer)
  • VK-7- Telangana,JMS mining services Pvt. Ltd. 10/2013 - 12/2015, Singareni Collieries Company Limited, Electrical Engineer, Successfully over-hauled one continuous Miner package, which includes Continuous Miner, Shuttle Car, Feeder breaker, Quad bolter, and power center under the guidance of senior expertise. Performed as a team leader to direct, control, instruct and train the junior technicians and contract workers related to design, installation, and maintenance of equipment. Ensure work complies with the code of practices, prepares the SOP and SWP. Responsible for applying PDCA rule at an interval of two month for safety management, Base line risk assessment, Bow –tie analysis and maintain the risk register. Investigating equipment failures, traces, and facilities faults in electrical circuits from symptoms and circuits diagram, directs the installation of switchgear, motors equipment of all kinds., (P&H made) Continuous Miner -12CM15 Shuttle Car- SC-1050,1051,1191. Feeder Breaker -BF-14B Quad Bolter-RT 120 Power Centre-Ampcontrol made (3.3 kV to 1.1 kV transformer)

Activities

  • For a very short period, worked on Sandvik CTH-14-UG Drill in ECL MIC Jhanjra project in 2017.
  • Successfully commissioned Sandvik loader- LS190 in Ultratech- Bicharpur project in 2021.
  • Successfully commissioned Rotary head surface drill-160D and worked as a service engineer in Dhanbad open cast coal project-BCCL (in five different mines) from January-2016 to May -2017, where my main job role was to achieve monthly machine availability and maintaining the spare parts for 160-D.

Residence

Kolkata, WB, India

Personal Information

  • Date of Birth: 04/26/1991
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

  • English, Yes, Yes, Yes
  • Hindi, Yes, No, Yes
  • Bengali, Yes, Yes, Yes

Academic Projects

Training at WBSEDCL Howrah 220kV Sub-Station, Howrah. May,2012. 

Vocational Training at D.V.C. M.T.P.S (2340 MW) Bankura. July,2012. 

Industrial Training at WBSETCL HOWRAH 220kV sub-station. August,2012. 

Derived generalized equation for voltage stability and evaluated the programming in C language for  load flow in various buses and its effectiveness in power system network.

Timeline

Asst. Manager (Sales and Service)

Sandvik Mining and Rock Technology India Private Limited
01.2023 - Current

Service Specialist (Product Support)

Sandvik Mining and Rock Technology India Private Limited
01.2016 - 12.2022

Electrical Engineer

JMS Mining Services Private Limited
10.2013 - 12.2015

B.E. in Electrical Engineering -

IIEST, Shibpur

PGDBA in Project Management (Operation) -

Symbiosis Pune (SCDL)

Course on PMs CAPEX & OPEX -

UDEMY

Lean six sigma green BELT -six sigma academy Amsterdam -

UDEMY

SALESFORCE CRM -

Udemy
Satyajit Mondal