Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Satyam Kumar

Satyam Kumar

Bengaluru

Summary

Experienced Manager with a strong track record of driving brand growth and customer engagement. Skilled in customer success marketing, content strategy, and data analysis. Proven ability to develop and execute successful campaigns. Strong communication and team collaboration skills.

Overview

4
4
years of professional experience

Work History

Account Manager

Amazon
Bengaluru
04.2023 - Current
  • Re-engaged customers from dormant accounts, increasing revenue - Suspension
  • Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
  • Efficiently drove GMS (Gross Marginal Sales) of our Sellers in crores and made company earn good business .
  • Analyzing reports, handling key activities of audit life cycle: spoofing, analyzing, taking actions, Quality issues and tracking
  • Identified potential sellers and converted sales from Lakhapti to Crorepati as per the potential
  • Strategized campaigns for sellers to gain maximum visibility leading to conversion

Business Development and Training Manager

Byju's (Think & Learn Pvt. Ltd)
Jaipur
02.2021 - 11.2022
  • Training and management of an average team of 25 associates to achieve projected revenue targets on a week to week basis
  • Responsible for handling 1.3 Crore of monthly revenue under Direct & Inside Sales Model
  • Filter Data by reviewing reports and performance indicators to identify and correct code problems and training the team accordingly
  • Work to develop Business Development Training program (BDT) and Byjus Learning Center Training Program(BLC),where handling the Revenue data, calling data, booking data and conduction Data, RCN and RNR and work to creating automation for the same also work for risk Management and retention analysis
  • Set up multiple Power Bi and Looker dashboards to monitor the performance and call out the opportunities and challenges effectively and regularly

Business Development Associate

Byju's(Think & Learn Pvt. Ltd)
Jaipur
11.2019 - 01.2021
  • Working in a 150+ city-wide sales team in the company under strict weekly targets to consistently meet changing sales targets put forward by the company using strong business development, negotiation and sales techniques yielding to quick and on-spot closings, maintaining a constant relationship with prospects
  • Converted 35% of free subscribers to paid subscribers in one year, across multiple sales campaigns leading to increase in revenue in the eastern region
  • Explored and opened market for sales in 2 new city
  • Punched 1.2 Crore as in a Span of 13 months as a BDA (Individual contributor)
  • Personally handled a revenue responsibility of Rs 1.2cr a year under a B2C / B2B on Direct and Inside sales model.

Education

Bachelor of technology (B.tech) - Computer Science Engineering

Bengal institute of technology and management
Duration: 06/2015 - 06/2019

Skills

  • CRM
  • B2C
  • B2B
  • Ms-Excel
  • Power Bi
  • My Sql
  • Team Management
  • Negotiation
  • Sales planning
  • Leadership
  • Data analysis
  • Advertising
  • Business Development
  • Brand Management
  • Campaign Execution
  • Account Management

Accomplishments

  • Manager with lowest RCN- Awarded for Having the lowest cancellation percentage in the entire span straight for 3 months
  • Marvelous Manager- Awarded for having the lowest attrition in the team with adding a cherry to the cake with highest output.
  • Best Conversion Manager- Awarded For having the best conversion of raw leads straight for 4 cycles

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Account Manager - Amazon
04.2023 - Current
Business Development and Training Manager - Byju's (Think & Learn Pvt. Ltd)
02.2021 - 11.2022
Business Development Associate - Byju's(Think & Learn Pvt. Ltd)
11.2019 - 01.2021
Bengal institute of technology and management - Bachelor of technology (B.tech), Computer Science Engineering

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Satyam Kumar