Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Satyan Sheshadri

Pune

Summary

  • 14+ years of experience in Salesforce, mostly in the finance and insurance domains.
  • 3.2 years of experience in creating managed packages on the Force.com platform.
  • 8x Salesforce Certified.
  • Experience in Sales Cloud, Service Cloud, Community Cloud, FSC, configuration/customization, and data integration.
  • Key technical areas include development, design, and architecture, and streamlining IT and business processes to optimize the results and deliver scalable products.
  • Key interpersonal skills include customer centricity, team management, vendor management, business negotiations, including solution proposals and demos, and collaborative planning.
  • UI implementation experience on Visual Force (VF), Lightning Web Component (LWC), and Screen Flows.
  • Integration and data migration experience using REST, SOAP, and data loader.
  • Hands-on experience in deployment and CI/CD processes using Git, Jenkins, Flosum, and DevOps.
  • Knowledge of Agile Development on the Jira tool.
  • Highly organized, with the ability to meet deadlines, and providing Go-live support and post-production support.
  • Experienced as a team lead/technical architect.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Associate Principle

LTIMindtree
Pune
10.2024 - Current
  • Analyzed SAP system to design equivalent functionality in Salesforce.

Developed solutions and technical specifications for Jira stories.

  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted code reviews to ensure quality and adherence to standards.
  • Executed sales cloud enhancements for territory, quote, and case management.
  • Implemented custom CPQ solutions to streamline pricing and quoting processes.

Manager- Application Development

Marsh McLennan Global Services India Ltd
Pune
06.2022 - 10.2024
  • Facilitated requirement gathering with business analysts to enhance Salesforce capabilities.
  • Collaborated with vendors for smooth handover and issue resolution related to existing functionality.
  • Provided design solutions and documentation using Confluence to support project objectives.
  • Coordinated design decisions and assessed impacts of changes for cohesive implementation.
  • Engaged in cross-team collaboration with CAP Services, DocuSign, and Marshforce Sales.
  • Estimated project timelines and organized development tasks into sprints using JIRA.
  • Managed end-to-end project delivery, including production go-live support and post-deployment assistance.
  • Designed security models for Salesforce objects and integrated Docusign CLM for agreement generation.

Associate Manager

Convera India Ltd (Previously known as Western Union)
Pune
01.2018 - 05.2022
  • Managed teams of 8-10 personnel to design and develop Salesforce systems efficiently.
  • Delivered end-to-end project implementation, ensuring alignment with business objectives.
  • Collaborated with business leads to guide enhancement decisions based on Salesforce capabilities.
  • Estimated project timelines and prioritized development tasks using JIRA and Confluence.
  • Developed custom UI for Collaboration Centre using LWC and SLDS to enhance case management.
  • Executed Digital Onboarding process, integrating Docusign and Google Address for KYC compliance.
  • Integrated Twilio for two-factor authentication and IPerception for customer feedback collection.
  • Optimized website performance, reducing page load times through targeted enhancements.
  • Managed cross-functional teams to enhance operational efficiency and service delivery.
  • Facilitated communication between stakeholders to ensure clarity on project updates.

Project lead

Syntel Pvt Ltd
Pune
10.2015 - 08.2017
  • Conducted requirements analysis and feasibility studies to inform project direction.
  • Developed technical designs and implemented solutions for platform encryption.
  • Executed data migration from Facets to Salesforce objects with REST API integration.
  • Customized Salesforce through Apex classes, triggers, and Visualforce pages.
  • Implemented scheduled jobs and batch processes for data synchronization.
  • Trained team members on Salesforce functionalities to enhance operational efficiency.
  • Coordinated resources to ensure timely project completion and success.

Project lead

Persistent Systems Ltd
Pune
08.2014 - 09.2015
  • Conducted requirement gathering and analysis to assess project feasibility.
  • Designed technical specifications and implemented solutions with a focus on quality.
  • Developed case assignment rules for efficient loan request distribution.
  • Integrated systems to verify Dedupe and CIBIL scores for loan applications.
  • Created Visualforce pages, Apex classes, triggers, and validation rules for customer application status display.
  • Produced test classes to ensure adequate code coverage.

Salesforce Developer

Arxxus Ltd
Pune
10.2010 - 07.2014
  • Implemented managed package per requirements for BMC Remedyforce.
  • Configured Salesforce Sales Cloud and created manage package.
  • Developed Admin configuration pages using Visualforce, EXTJS, and custom settings.
  • Executed post-installation scripts for package deployment.
  • Migrated data utilizing Data Loader to ensure accuracy.
  • Created custom Salesforce applications to optimize business processes.
  • Collaborated with stakeholders to gather requirements for system enhancements.

Education

MCA -

Pune University

B.Com -

Pune University

GNIIT -

NIIT

Skills

  • Salesforce development
  • Data integration
  • Agile methodologies
  • Technical documentation
  • Customization solutions
  • System analysis

Certification

  • Salesforce Certified Sharing and Visibility Architect
  • Financial Services Cloud Accredited Professional
  • Salesforce Certified Agentforce Specialist
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Platform Developer I
  • Salesforce Platform Developer II
  • Salesforce Certified Administrator – ADM 201
  • Salesforce Certified Developer DEV 401

Awards

Recognized in March McLennan for contributing towards successful deployment of CAP project., Awarded as a best player in team and promoted to Associate Manager Position in Western Union.

Timeline

Associate Principle

LTIMindtree
10.2024 - Current

Manager- Application Development

Marsh McLennan Global Services India Ltd
06.2022 - 10.2024

Associate Manager

Convera India Ltd (Previously known as Western Union)
01.2018 - 05.2022

Project lead

Syntel Pvt Ltd
10.2015 - 08.2017

Project lead

Persistent Systems Ltd
08.2014 - 09.2015

Salesforce Developer

Arxxus Ltd
10.2010 - 07.2014

MCA -

Pune University

B.Com -

Pune University

GNIIT -

NIIT
Satyan Sheshadri